MASA Reviews

3.2

50% would recommend to a friend

(74 total reviews)
avatar

David Harris

54% approve of CEO

59% positive business outlook

MASA has an employee rating of 3.2 out of 5 stars, based on 74 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MASA employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

74 reviews
4.0
May 13, 2026
Recommend
CEO approval
Business outlook

Pros

High-Growth company with constant opportunity and incredible leadership to work with

Cons

Technology is well behind current standards and has not seen improvement

avatar
MASA Response
2w
Thank you for sharing your experience and for the contributions you’ve made during your time with MASA. We’re glad to hear you’ve found strong leadership and continued opportunity for growth within the organization. We also appreciate your candid feedback regarding technology and operational systems. MASA is currently investing significantly in a multi-year operational and technology modernization initiative, including the implementation of new enterprise platforms and process improvements across the organization. Efforts of this scale take time, but we remain focused on building more integrated, scalable, and efficient systems that better support both our employees and the members we serve. Thank you again for your feedback and for being part of the MASA team.
5.0
Apr 28, 2026

Great people and effective teamwork

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great people and good teamwork

Cons

None that I can think of

1.0
Mar 28, 2026

toxic leadership and environment

Recommend
CEO approval
Business outlook

Pros

Remote work is good Co workers are solid

Cons

Leadership does not make good decisions. There is no strategic thinking from the top. CEO is not strategic, and doesn’t understand his own business. Current ELT is bad. Very toxic environment. There is not any teamwork across divisions, and is actually more finger pointing. Reviews and ratings are changed because without reason.

avatar
MASA Response
2mo
We’re pleased to hear that your experience with remote work and your colleagues was a positive one—both are core to how we operate. As an organization, we are focused on strengthening cross-functional collaboration, improving clarity in decision-making, and ensuring consistency in performance management practices. We are committed to building a culture defined by accountability, trust, and teamwork, and to continuously improving how we operate across the business.
Viewing 1 - 3 of 74 Reviews

Glassdoor has 86 MASA reviews submitted anonymously by MASA employees. Read employee reviews and ratings on Glassdoor to decide if MASA is right for you.