High-growth company with great leadership, but tech lags behind - Senior Manager MASA Employee Review

4.0
May 13, 2026
Recommend
CEO approval
Business outlook

Pros

High-Growth company with constant opportunity and incredible leadership to work with

Cons

Technology is well behind current standards and has not seen improvement

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MASA Response
2w
Thank you for sharing your experience and for the contributions you’ve made during your time with MASA. We’re glad to hear you’ve found strong leadership and continued opportunity for growth within the organization. We also appreciate your candid feedback regarding technology and operational systems. MASA is currently investing significantly in a multi-year operational and technology modernization initiative, including the implementation of new enterprise platforms and process improvements across the organization. Efforts of this scale take time, but we remain focused on building more integrated, scalable, and efficient systems that better support both our employees and the members we serve. Thank you again for your feedback and for being part of the MASA team.

Explore other reviews about MASA

5.0
Apr 28, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great people and good teamwork

Cons

None that I can think of

1.0
Mar 28, 2026
Recommend
CEO approval
Business outlook

Pros

Remote work is good Co workers are solid

Cons

Leadership does not make good decisions. There is no strategic thinking from the top. CEO is not strategic, and doesn’t understand his own business. Current ELT is bad. Very toxic environment. There is not any teamwork across divisions, and is actually more finger pointing. Reviews and ratings are changed because without reason.

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MASA Response
2mo
We’re pleased to hear that your experience with remote work and your colleagues was a positive one—both are core to how we operate. As an organization, we are focused on strengthening cross-functional collaboration, improving clarity in decision-making, and ensuring consistency in performance management practices. We are committed to building a culture defined by accountability, trust, and teamwork, and to continuously improving how we operate across the business.
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