Jetpets Reviews

Completely agree with previous comment. High staff turnover. Unethical work environment. Don't care about staff. Care about money more than pets.

The managers are all friends and family of the owner. No one is ever promoted or hired before them. Most of the office is friends/family. The organisation actively SUPPORT puppy farms. Marketing send out holiday cards, gifts and offer discounts to those clients who send the most puppies. Any welfare concerns raised by call centre staff are hushed. Some 'high volume' clients brag about poor conditions dogs are kept in on phones. It is expected you laugh this off as they are big clients and often friends of owner. Have had clients admit to sending dogs to dog fighting, dogs dying in sheds during whelp and very very poor conditions. Lots of emphasis on adopt not shop via social media though... Many more pets come to harm under Jetpets care than are heard about. Not all through staff fault, but too many instances I can recall are definitely the fault of staff. Staff often joke about fatalities. It is seen as 'part of the industry' There is a lot of gossiping between staff and a lot of nasty behavior overlooked by management, team leader often in on the jokes and happy to talk about staff to other staff, including but not limited to performance and personal life. Very high staff turnover for the above reasons. Little care given to work life balance.