Itemize Reviews

3.9

68% would recommend to a friend

(16 total reviews)

James Thomas

83% approve of CEO

61% positive business outlook

Itemize has an employee rating of 3.9 out of 5 stars, based on 16 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Itemize employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

16 reviews
2.0
Jul 12, 2016

Product had potential but ship sailed

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Plenty of creative freedom, nice people, autonomous atmosphere allows plenty of learning if you are a self-starter and are ready to teach yourself and work on your own.

Cons

Very low office morale, non-existent office culture, incompetent and deceptive management, minimal positive reinforcement or acknowledgment for accomplishments, inadequate resources, no benefits, management woos you with stock options and have a delusional valuation of the company, poor communication between departments making it incredibly difficult to accomplish tasks, fails to compete with the vastly superior competition - would not recommend hitching your wagon to this horse!

avatar
Itemize Response
9y
This is the place for self-starters! This review is not correct. Itemize offers the following benefits: - Generous PTO (20 day minimum, and grows, with carry over) - 9 Holidays - Health, Vision, Dental - short term disability - transportation - HealthAdvocate healthcare Support Options in the company are important to the company and an important gauge of an employees willingness to see Itemize through to success. We are only looking for people who value the notion of the option, the notion that they can greatly accelerate the value of their compensation by putting themselves all in - or as you say - hitching to this horse. If you are hitched, and this horse wins, all of us who are here will win, too.
3.0
Sep 26, 2016
Recommend
CEO approval
Business outlook

Pros

The workload was dependent on multiple facets, all of which relied on the persons ability. A very startup culture, very fluid and always work available. Small teams.

Cons

Lack of communication and very childish antics caused teams to stay within silos or allow too much authority outside of managements ability to control. High turnover rate with very little handoff. Due to silos, work is halted and slowed down due to a persons absence. Point of the matter is that communication and trust needs to be worked on. Ego and power trips abound.

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Itemize Response
9y
Thanks for the review. Risk Management processes are, well, in process. The company offers the following benefits: generous PTO (20 days minimum, with carry over) + 9 holidays, health, vision, dental, short term disability, and transportation benefits. An HR department is a luxury that many start ups can't carry until revenues bring the business to break even. However, Itemize does employ a full service outsourced HR vendor. with fully staffed on call help team.
2.0
Sep 27, 2016

Lack of Vision

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The work was interesting and challenging at times. Good set of co-workers. Hours aren't bad.

Cons

Culture is bipolar because employees want one thing, but management enforces something different, so morale was low. A review from 3 years ago said that the CEO was disrespectful to employees - nothing has changed since then - except that the vision for the company is less clear.

avatar
Itemize Response
9y
Itemize is almost a completely flat organization. The voice of the team is that of management, with the exception that management will remind the team to keep an eye on revenue, which is after all, why the business is, well, in business. I'm sorry that this reviewer felt that the vision was less clear. The vision is actually stronger than ever: Itemize is the receipts and payments document processing platform for banks and payment institutions. To borrow from a more famous vision - Itemize aims to process all the world's receipts. We do this with AI and ML and our products help with expense management, compliance, and tax processes.
Viewing 1 - 3 of 16 Reviews

Glassdoor has 20 Itemize reviews submitted anonymously by Itemize employees. Read employee reviews and ratings on Glassdoor to decide if Itemize is right for you.