Ipsos Reviews | Glassdoor.ca

Ipsos Reviews

Updated Oct 10, 2019

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Found 1611 reviews

3.2
StarStarStarStarStar
Rating TrendsRating Trends
59%
Recommend to a Friend
73%
Approve of CEO
Ipsos CEO Didier Truchot
Didier Truchot
492 Ratings
Pros
Cons
  • "Can be long hours at times, but same as other agencies(in 107 reviews)

  • "Work life balance but that is quite common in research industry(in 105 reviews)

More Pros and Cons
  1. "great place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Account Manager 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ipsos full-time for less than a year

    Pros

    nice office and people

    Cons

    depends on whether you like doing research or not

    Ipsos2019-10-03
  2. "Nice office with nice people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Research Analyst in Toronto, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ipsos full-time for less than a year

    Pros

    very nice office environment indeed

    Cons

    many platforms and procedures to learn

    Ipsos2019-09-27
  3. "Not Enough Hours To Survive - A Gamble To Rely On Solely"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Market Research Interviewer 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Ipsos full-time for more than 8 years

    Pros

    Your enjoyment of the job, itself, depends on how much you don't mind cold calling homes and businesses, how well you get along with your co-workers and how well you train. Fairly easy job a monkey could do. You introduce yourself, read from a script, enter the respondents answers. Ample break time for the shift lengths compared to other jobs. Projects change all the time, so you're not always reading... the same thing.

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    Cons

    Despite training, the feedback you get tends to counter between Team Leaders and managers. They like to interrupt you when you're explaining a situation or even when you're in the middle of asking a question. The company uses employees during busy times, but then cuts hours by reducing shifts, cancelling shifts. There have been times this year employees didn't have 1 shift for 2 weeks straight. Ipsos doesn't... care about the bottom line of the employee. That's why they have such a high turnover rate. It's a dying industry for this department. Clients are turning to online, paid surveys over unpaid, telephone surveys. So, there's just enough work coming in to feed everyone.

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    Advice to Management

    You need to reconfigure your call centres so there's a way interviewers can still have work when there's not enough projects for telephone surveys. Perhaps merge the call centre with online survey tasks.

    Ipsos2019-10-08
  4. "A place to be if you like a steady solid position"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Manager in Toronto, ON
    Positive Outlook
    No opinion of CEO

    I have been working at Ipsos full-time for more than 5 years

    Pros

    There are many great, smart people to work with. Workload has its ups and downs. Depending on your team you can have a good work and life balance, especially if you have a family to take care of as they are quite flexible

    Cons

    The salary is low in comparison to other companies and the only increase in salary is when you get promoted and that doesn't happen frequently... obviously. I don't understand why the best people who know how to really manage the team are not promoted (there are so many unvalued talents, unfortunately) instead, micromanagers are promoted.

    Ipsos2019-10-08
  5. "Working at a Market Reserach Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Data Analyst in Toronto, ON
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Ipsos full-time for more than 10 years

    Pros

    great co-workers and environment. fun workplace

    Cons

    salary compensation is not great

    Advice to Management

    make employees feel more valued. better sal ary compensation. great co-workers and environment. fun workplace. located right on the subway line in busy downtown core. make employees feel more valued. better sal ary compensation. great co-workers and environment. fun workplace. located right on the subway line in busy downtown core.

    Ipsos2019-09-10
  6. Helpful (1)

    "Excellent entry-level job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Research Analyst in Toronto, ON
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Ipsos full-time for more than a year

    Pros

    Great benefits, fun company culture. Excellent exposure to office life, window into different companies and what they care about

    Cons

    Pay was average for entry-level positions. However, increases were fairly small compared to if you move around to different companies

    Ipsos2019-08-13
  7. "High turn over rates"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Interviewer 

    I worked at Ipsos part-time

    Pros

    Supportive management, some flexibility in making schedule

    Cons

    Negativity from outcalls, long hours

    Ipsos2019-06-28
  8. "Traditional research excellence"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 

    I worked at Ipsos full-time

    Pros

    Great opportunity for learning and client management

    Cons

    Silos inhibit ability to serve clients holistically

    Ipsos2019-05-31
  9. Helpful (1)

    "Sr. Research Executive"

    StarStarStarStarStar
    Former Employee - Anonymous Employee 

    I worked at Ipsos full-time

    Pros

    Good work culture, flexibility to work from home

    Cons

    Nothing really that comes to mind

    Ipsos2019-03-18
  10. "Great experience"

    StarStarStarStarStar
    Former Employee - Anonymous Employee 

    I worked at Ipsos full-time

    Pros

    Foundational market research knowledge, broad client service experience, travel opportunities, flexibility

    Cons

    Low pay and slow to promote

    Ipsos2019-03-26
Found 1611 reviews