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      Intouch Insight

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      Intouch Insight Reviews

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      4.1

      81% would recommend to a friend

      (68 total reviews)

      Cameron Watt

      87% approve of CEO

      76% positive business outlook

      Ratings by category

      4.2

      Culture and values

      4.1

      Senior management

      4.0

      Work/Life balance

      3.8

      Compensation and benefits

      3.7

      Diversity and inclusion

      3.7

      Career opportunities

      Intouch Insight has an employee rating of 4.1 out of 5 stars, based on 68 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Intouch Insight employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      68 reviews
      2.0
      Feb 24, 2022

      Look Beneath the Surface

      Client manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Not too stressful (depending on clients), activities organized by HR were fun.

      Cons

      Lower salary than industry average, Bosses only listen to specific people (which likely was the reason for the high turnover), Some coworkers had a very bad attitude which can be quite toxic in a small office. 50% of the entire company was laid off due to Covid so I don't know what it's like now - especially since almost everyone I worked with is gone.

      avatar
      Intouch Insight Response
      4y
      Thanks for your feedback, anonymous. We are sorry that we had to make some tough decisions during the pandemic, and we wish you all the very best in the future.
      1.0
      Sep 14, 2023

      A Sinking Ship...

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      - Free Parking On-Site - Hybrid Work Model - Annual Company Trip to Mexico - CEO Days ( 2 bonus days off over the holidays)

      Cons

      Where to even begin. The CEO is an antagonistic bully. The VP of HR has a knack for making inappropriate remarks. There's no one to go to or escalate issues to because of this. There's an air our chauvinism that can't be denied. It is easy to feel emotionally unsafe in this type of environment. The culture is toxic. Long hours, overtime expected, high pressure, scrutiny around requests for leave and sick days. The departments are siloed, interdepartmental collaboration is tenuous. Gossip is rampant. Expectations are unrealistic. Executive Leadership has no clear vision or direction. The company has sunken millions into developing a suite of ineffective and unremarkable SaaS products. The benefits are some of the worst I've experienced in all my professional life. Astronomical to pay for, and the coverage is subpar. No annual bonuses, no annual pay reviews. Vacation and sick policies leave something to be desired.

      avatar
      Intouch Insight Response
      2y
      Thanks for your feedback, anonymous. I agree with you that there are many bright and good people working at Intouch, and we’re also proud of the gender diversity we experience here. With a workforce made up of nearly 70% women, and similar splits in our management team (70% women) and leadership team (50%), we benefit from a wonderful diversity of perspective at all levels, which makes this such a great environment to work in. Regarding your other comments, we understand that when the organization makes difficult personnel decisions it can have a negative impact. We do, however, appreciate your efforts over the years and wish you nothing but success in your career.
      2.0
      Jun 24, 2022

      It pays the bills.

      Scheduler
      Recommend
      CEO approval
      Business outlook

      Pros

      Work from home Company trip yearly pre-pandemic Get to work with a lot of different people and different clients.

      Cons

      No room for growth opportunities. Unrealistic expectations and little tools provided to recruit new shoppers. Very little recognition from other departments and upper management. Scheduling team is all women, lots of gossip. Favoritism

      avatar
      Intouch Insight Response
      3y
      Thank you for the feedback, anonymous. I'm sorry your experience in your role is not meeting your expectations at the moment, but we're grateful for your commitment and your comments. Rest assured, we continue to listen, assess and adapt to the evolving needs of our customers, our business and our amazing people. I hope you will continue to use your voice through the anonymous pulse survey that comes to you every 2 weeks, as well as though conversations with your manager or with me (HR). All feedback is taken very seriously at Intouch, as you know, and we will continue to communicate openly and honestly as we move forward together.
      Viewing 1 - 3 of 68 Reviews
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      ReviewsIntouch Insight reviews

      Glassdoor has 77 Intouch Insight reviews submitted anonymously by Intouch Insight employees. Read employee reviews and ratings on Glassdoor to decide if Intouch Insight is right for you.