Intouch Insight Overview

  • www.intouchinsight.com
  • Kanata, Canada
  • 51 to 200 Employees
  • 1992
  • Company - Public (INX.V)
  • Enterprise Software & Network Solutions
  • $5 to $25 million (USD)

CompetitorsUnknown

Collecting customer and operational insights has been in our DNA since the beginning. In 1992 we launched with a mystery shopping program, to help companies measure different touchpoints within their customers' journey. We were actually the first market research company to ...
Mission: The reason we work so hard (our purpose): To improve the experience that customers have when interacting with businesses in their everyday life. How we do it: Intouch Insight offers a complete portfolio of customer experience management (CEM) products and services that help ...

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Being a woman in tech, I only recently started advocating for myself at work about advancement opportunities. Because of this I wanted to ask this question to my male counterparts. When you have 1:1's with your direct reports and talk about career growth / aspirations what is your managers’ response typically? I’d like to gauge how my experience (negative) differs from others. For instance are you met with blockades, enthusiasm, dread, etc?

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Intouch Insight Reviews

4.2
84%
Recommend to a Friend
96%
Approve of CEO
Cameron Watt
Cameron Watt
36 Ratings
5.0
Current Employee, more than 1 year

"Great place to work!"

Aug. 29, 2022 - Scheduling Coordinator in Laval, QC
Recommends
Positive Outlook
Approves of CEO

Pros

Everything about this place is great, the team the management and HR.

Cons

None that I can think of at the moment
See All 55 Reviews

Diversity & Inclusion at Intouch Insight

3.2
(11 reviews)

Intouch Insight Photos

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Intouch Insight Interviews

Experience
Positive80%
Negative20%
Getting an Interview
Applied online75%
Other25%
Difficulty
2.0
Average
HardAverageEasy

  1. Software Engineer Interview

    Anonymous Employee in Canada
    No Offer
    Negative Experience
    Easy Interview

    Interview

    Only have a first round to know about the company, team, and also my background/experience. Got ghosted after that. I would appreciate it if you send a rejection email instead of ghosting your candidate.
    Interview

    Questions about my experience. Why do I apply to Intouch Insights?

    Answer Question

See All 5 interviews

Company Updates

May 4, 2022
KEY NOT FOUND: company-updates.categories.company-news
This new contract has got us all excited and we certainly hope it's the start of something even bigger!
Intouch Insight hopes multimillion-dollar deal with U.S. tech firm opens door to new markets | Ottawa Business Journal
obj.ca
May 4, 2022
KEY NOT FOUND: company-updates.categories.company-news
Great results for us coming out of 2021. It's always fun to be working for a growing company!
Shared image - Intouch Insight Announces 25% Revenue Growth For 2021
Intouch Insight Announces 25% Revenue Growth For 2021
www.intouchinsight.com

Intouch Insight Awards & Accolades

  • Company of the YearBOB Awards (Best Ottawa Business Awards)2018

Popular Careers with Intouch Insight Job Seekers

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Intouch Insight FAQ

(20 Questions)

All answers shown come directly from Intouch Insight Reviews and are not edited or altered.

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What is the retirement plan like at Intouch Insight?

...Benefits could be better (401k)...

May 28, 2020

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People Also Ask about Intouch Insight

Employees rate Intouch Insight 4.2 out of 5 stars based on 55 anonymous reviews on Glassdoor.

To get a job at Intouch Insight, browse currently open positions and apply for a job near you. Once you get a positive response, make sure to find out about the interview process at Intouch Insight and prepare for tough questions.

Overall, 84% of employees would recommend working at Intouch Insight to a friend. This is based on 48 anonymously submitted reviews on Glassdoor.

80% of job seekers rate their interview experience at Intouch Insight as positive. Candidates give an average difficulty score of 2 out of 5 (where 5 is the highest level of difficulty) for their job interview at Intouch Insight.

78% of employees think that Intouch Insight has a positive business outlook. This is based on anonymous employee reviews submitted on Glassdoor.

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