Notice concerning COVID-19
Intouch Insight has posted an update on their COVID-19 response. Please see Company Updates for the latest news.

Intouch Insight Overview

  • Kanata, Canada
  • 51 to 200 Employees
  • 1992
  • Company - Public (INX.V)
  • Computer Hardware & Software
  • $10 to $25 million (USD)


Intouch Insight offers a complete portfolio of customer experience management (CEM) products and services that help global brands delight their customers, strengthen brand reputation and improve financial performance. Through its flagship SaaS product, LiaCX, Intouch helps ...
Mission: We design, build and deliver solutions that collect data for customers, and provide information that improves business outcomes.

Intouch Insight Reviews

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Approve of CEO
Cameron Watt
Cameron Watt
28 Ratings
Sep 1, 2020Helpful (1)
Intouch Insight icon

"Great company, welcoming culture, knowledgable workforce."

Former Employee - Anonymous Employee in Ottawa, ON
Neutral Outlook
Approves of CEO

I worked at Intouch Insight full-time for more than 3 years


The management team is highly experienced, knowledgeable, and supportive of employee growth and development. Beautiful office. Fun team building activities. A clear vision for the future. Great level


- Teams are still somewhat siloed.
- No maternity/paternity leave benefits in place.
- Individula benefit plans are rather expensive, and flex plan has some limitations.

Advice to Management

Would recommend modernizing the parental benefits offered by the company to employees. Most tech companies offer a baby bonus in lieu of maternity/parental leave (if they are unable to provide
See All 38 Reviews

Intouch Insight Photos

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Intouch Insight Interviews

Getting an Interview
Applied online67%

  1. [employerShortName] icon

    Product Interview

    Anonymous Employee in Ottawa, ON
    No Offer
    Positive Experience
    Average Interview

    I applied online. The process took 4 weeks. I interviewed at Intouch Insight (Ottawa, ON)


    Received an email asking for timeslots for a phone interview. The phone interview wasn't bad and was more indepth than typical phone interviews.

    It took a while to hear back and my follow-up went unanswered. Invited to a panel interview where I got to meet a good cross-section of the team. Some of the people were prepared than others.

    Took a while to hear back after this.

    Do you think you're overqualified for this position?

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See All 3 interviews

Company Updates

Company Logo for Intouch Insight

Intouch Insight

Oct 6, 2020

How lucky we are to work for a company that appreciates the loyalty of its staff through tough times and is prepared to work with the shareholders to find a way to reward that loyalty and reimburse those employees for the financial sacrifices they made during the pandemic. A big thank you on behalf of Intouch employees to the leadership and the shareholders!

Company Logo for Intouch Insight

Intouch Insight

Jan 26, 2021

KEY NOT FOUND: company-updates.categories.covid19

It's great to work for an organization that can adapt and provide something useful and relevant during the COVID pandemic.

Intouch Insight Awards & Accolades

  • Company of the YearBOB Awards (Best Ottawa Business Awards)2018

Intouch Insight FAQ

(12 Questions)

All answers shown come directly from Intouch Insight Reviews and are not edited or altered.

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How are the career development opportunities at Intouch Insight?

...Great work/life balance, challenging work and opportunities to grow....

December 3, 2018

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