Working at Intouch Insight | Glassdoor.ca

Intouch Insight Overview

Kanata, ON
51 to 200 employees
1992
Company - Public (INX.V)
Computer Hardware & Software
$10 to $25 million (CAD) per year
Unknown
Intouch Insight offers a complete portfolio of customer experience management (CEM) products and solutions that help global brands delight their customers, strengthen brand reputation and improve financial performance.

Intouch helps clients collect and ... Read more

Mission: We design, build and deliver solutions that collect data for customers, and provide information that improves business outcomes.

Intouch Insight Reviews

4.7
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Approve of CEO
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Cameron Watt
25 Ratings
  • "So much opportunity!"

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Owner in Ottawa, ON
    Current Employee - Product Owner in Ottawa, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Intouch Insight full-time (More than a year)

    Pros

    - Culture: Intouch has a fantastic culture. We all share the work hard/play hard mentality. Each department strives to support one another (there are no silos), and we are always sharing new information/knowledge to push one another to learn. We are dedicated to achieving our goals, we learn from our mistakes, and we always take the time to celebrate our successes. At the same time, we also encourage a healthy work/life balance.

    - Coworkers: The people who work here are some of smartest people I have ever met. Everyone is approachable and eager to jump in to help when needed. Everyone is encouraged to share ideas.

    - Growth/positive outlook: There is so much opportunity at Intouch. You truly have the opportunity to make an impact on the long-term success of the company.

    - Customers: Intouch has an open communication tunnel with their customers, and it shows. Feedback is shared across all levels - sales, support, development, etc. - which always motivates us. We have some wonderful customers who really care about the product and the company.

    - Product: Intouch is extremely agile and invests heavily in their products. We have a continuous release process. Meaning, if there is a problem, we don’t have to wait for a release cycle to fix it. We iterate on our products all day, every day. You need to be a quick learner and a self starter, as the products evolve quickly.

    - Never boring: In my role, I get to solve different problems every day. Every day is a new challenge.

    - Flexibility: Intouch has a flexible work environment.

    Cons

    Nothing that I can think of!

    Advice to Management

    Keep doing what you are doing. We appreciate communication and updates that are provided from leadership, as well as the information shared in town halls.

See All 33 Reviews

Intouch Insight Photos

Intouch Insight photo of: Mexico Trip for all staff - December 2018
Intouch Insight photo of: Liam, Dave, Brian and Cathy at the Bobs 2018
Intouch Insight photo of: Not often we dress up but this was worth it. We won "Company of the Year" at the BOBs 2018
Intouch Insight photo of: Cameron Watt, CEO, receives the 2018 Company of the Year award from Veronica Farmer at the BOBs gala
Intouch Insight photo of: Halloween 2018
Intouch Insight photo of: Halloween 2018 in Ottawa
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Intouch Insight Interviews

Experience

Experience
100%
0%
0%

Getting an Interview

Getting an Interview
67%
33%

Difficulty

1.7
Average

Difficulty

Hard
Average
Easy
  1.  

    Product Interview

    Anonymous Interview Candidate in Ottawa, ON
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 4 weeks. I interviewed at Intouch Insight (Ottawa, ON).

    Interview

    Received an email asking for timeslots for a phone interview. The phone interview wasn't bad and was more indepth than typical phone interviews.

    It took a while to hear back and my follow-up went unanswered. Invited to a panel interview where I got to meet a good cross-section of the team. Some of the people were prepared than others.

    Took a while to hear back after this.

    Interview Questions

See All 3 Interviews

Intouch Insight Awards & Accolades

  • Company of the Year, BOB Awards (Best Ottawa Business Awards), 2018

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