Intouch Insight Overview

  • Kanata, Canada
  • 51 to 200 Employees
  • 1992
  • Company - Public (INX.V)
  • Enterprise Software & Network Solutions
  • $5 to $25 million (USD)


Collecting customer and operational insights has been in our DNA since the beginning. In 1992 we launched with a mystery shopping program, to help companies measure different touchpoints within their customers' journey. We were actually the first market research company to ...
Mission: The reason we work so hard (our purpose): To improve the experience that customers have when interacting with businesses in their everyday life. How we do it: Intouch Insight offers a complete portfolio of customer experience management (CEM) products and services that help ...

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Technical Account Manager

Being a woman in tech, I only recently started advocating for myself at work about advancement opportunities. Because of this I wanted to ask this question to my male counterparts. When you have 1:1's with your direct reports and talk about career growth / aspirations what is your managers’ response typically? I’d like to gauge how my experience (negative) differs from others. For instance are you met with blockades, enthusiasm, dread, etc?



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Intouch Insight Reviews

Recommend to a Friend
Approve of CEO
Cameron Watt
Cameron Watt
36 Ratings
Current Employee, more than 1 year

"Great place to work!"

Aug. 29, 2022 - Scheduling Coordinator in Laval, QC
Positive Outlook
Approves of CEO


Everything about this place is great, the team the management and HR.


None that I can think of at the moment
See All 55 Reviews

Diversity & Inclusion at Intouch Insight

(11 reviews)

Intouch Insight Photos

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Intouch Insight Interviews

Getting an Interview
Applied online75%

  1. Software Engineer Interview

    Anonymous Employee in Canada
    No Offer
    Negative Experience
    Easy Interview


    Only have a first round to know about the company, team, and also my background/experience. Got ghosted after that. I would appreciate it if you send a rejection email instead of ghosting your candidate.

    Questions about my experience. Why do I apply to Intouch Insights?

    Answer Question

See All 5 interviews

Company Updates

May 4, 2022
This new contract has got us all excited and we certainly hope it's the start of something even bigger!
Intouch Insight hopes multimillion-dollar deal with U.S. tech firm opens door to new markets | Ottawa Business Journal
May 4, 2022
Great results for us coming out of 2021. It's always fun to be working for a growing company!
Shared image - Intouch Insight Announces 25% Revenue Growth For 2021
Intouch Insight Announces 25% Revenue Growth For 2021

Intouch Insight Awards & Accolades

  • Company of the YearBOB Awards (Best Ottawa Business Awards)2018

Popular Careers with Intouch Insight Job Seekers


Intouch Insight FAQ

(20 Questions)

All answers shown come directly from Intouch Insight Reviews and are not edited or altered.

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What is the retirement plan like at Intouch Insight?

...Benefits could be better (401k)...

May 28, 2020

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People Also Ask about Intouch Insight

Employees rate Intouch Insight 4.2 out of 5 stars based on 55 anonymous reviews on Glassdoor.

To get a job at Intouch Insight, browse currently open positions and apply for a job near you. Once you get a positive response, make sure to find out about the interview process at Intouch Insight and prepare for tough questions.

Overall, 84% of employees would recommend working at Intouch Insight to a friend. This is based on 48 anonymously submitted reviews on Glassdoor.

80% of job seekers rate their interview experience at Intouch Insight as positive. Candidates give an average difficulty score of 2 out of 5 (where 5 is the highest level of difficulty) for their job interview at Intouch Insight.

78% of employees think that Intouch Insight has a positive business outlook. This is based on anonymous employee reviews submitted on Glassdoor.

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