Intouch Insight Overview

  • www.intouchinsight.com
  • Kanata, Canada
  • 51 to 200 Employees
  • 1992
  • Company - Public (INX.V)
  • Computer Hardware & Software
  • $10 to $25 million (USD)

CompetitorsUNKNOWN

Intouch Insight offers a complete portfolio of customer experience management (CEM) products and services that help global brands delight their customers, strengthen brand reputation and improve financial performance. Through its flagship SaaS product, LiaCX, Intouch helps ...
Mission: Our purpose
To improve the experience that customers have when interacting with businesses in their everyday life.

How do we do that?
We design, build and deliver solutions that collect data for customers and provide information that improves business outcomes.

Intouch Insight Reviews

4.4
91%
Recommend to a Friend
95%
Approve of CEO
Cameron Watt
Cameron Watt
30 Ratings
5.0
Current Employee, more than 5 years

"Amazing company values and culture"

May 14, 2021 - Operations
Recommends
Approves of CEO

Pros

Company sees value in each individual and is opened to their ideas!

Cons

No cons at this time
See All 42 Reviews

Diversity & Inclusion at Intouch Insight

1.5
(2 reviews)

Intouch Insight Photos

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Intouch Insight Interviews

Experience
Positive100%
Getting an Interview
Applied online67%
Other33%
Difficulty
1.7
Average
HardAverageEasy

  1. Product Interview

    Anonymous Employee in Ottawa, ON
    No Offer
    Positive Experience
    Average Interview
    Application

    I applied online. The process took 4 weeks. I interviewed at Intouch Insight (Ottawa, ON)

    Interview

    Received an email asking for timeslots for a phone interview. The phone interview wasn't bad and was more indepth than typical phone interviews.

    It took a while to hear back and my follow-up went unanswered. Invited to a panel interview where I got to meet a good cross-section of the team. Some of the people were prepared than others.

    Took a while to hear back after this.
    Interview

    Do you think you're overqualified for this position?

    Answer Question

See All 3 interviews

Company Updates

January 26, 2021
KEY NOT FOUND: company-updates.categories.covid19
It's great to work for an organization that can adapt and provide something useful and relevant during the COVID pandemic.
Shared image - Intouch Insight Ltd. Announces COVID-19 Employee Health Screening To Help Employers Curb Workplace Outbreaks
Intouch Insight Ltd. Announces COVID-19 Employee Health Screening To Help Employers Curb Workplace Outbreaks
glassdoor.com
December 8, 2020
KEY NOT FOUND: company-updates.categories.company-news
In Q3, Intouch turned the challenges of the pandemic into strong net income and recorded the largest EBITDA in its history!
Shared image - Intouch Insight Ltd. Announces Q3 2020 Results with over $500,000 in Net Income
Intouch Insight Ltd. Announces Q3 2020 Results with over $500,000 in Net Income
glassdoor.com

Intouch Insight Awards & Accolades

  • Company of the YearBOB Awards (Best Ottawa Business Awards)2018

Popular Careers with Intouch Insight Job Seekers

Client Manager
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Intouch Insight FAQ

(16 Questions)

All answers shown come directly from Intouch Insight Reviews and are not edited or altered.

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What are some insights into the strategy or vision at Intouch Insight?

...Great company with a clear direction and goals....

January 20, 2019

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