Working at Intouch Insight | Glassdoor.ca

Intouch Insight Overview

Kanata, ON
51 to 200 employees
1992
Company - Public (INX.V)
Computer Hardware & Software
$10 to $25 million (CAD) per year
Unknown
Intouch Insight offers a complete portfolio of customer experience management (CEM) products and services that help global brands delight their customers, strengthen brand reputation and improve financial performance.

Through its flagship SaaS product ... Read more

Mission: We design, build and deliver solutions that collect data for customers, and provide information that improves business outcomes.

Intouch Insight Reviews

  • "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Services Manager in Laval, QC
    Current Employee - Client Services Manager in Laval, QC
    Recommends
    Approves of CEO

    I have been working at Intouch Insight full-time (Less than a year)

    Pros

    Great team-work ambiance, challenging environment, really closed to home, work-family coordination is easy with this company because of work hours flexibility and our ideas are listened and heard. Managers makes me feel valuable and trusted. No micro-management in this company, which is great and rare.

    Cons

    If I should REALLY find some cons...I would say that it would be nice to have an extra vacation week and/or a yearly bonus.

    Advice to Management

    Keep up the great environment. Employees are happy and motivated maybe some team activities once in a while would be nice, just to bring pp together and interact outside work tasks.

See All 35 Reviews

Intouch Insight Photos

Intouch Insight photo of: Mexico Trip for all staff - December 2018
Intouch Insight photo of: Liam, Dave, Brian and Cathy at the Bobs 2018
Intouch Insight photo of: Not often we dress up but this was worth it. We won "Company of the Year" at the BOBs 2018
Intouch Insight photo of: Cameron Watt, CEO, receives the 2018 Company of the Year award from Veronica Farmer at the BOBs gala
Intouch Insight photo of: Halloween 2018
Intouch Insight photo of: Halloween 2018 in Ottawa
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Intouch Insight Interviews

Experience

Experience
100%
0%
0%

Getting an Interview

Getting an Interview
67%
33%

Difficulty

1.7
Average

Difficulty

Hard
Average
Easy
  1.  

    Product Interview

    Anonymous Interview Candidate in Ottawa, ON
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 4 weeks. I interviewed at Intouch Insight (Ottawa, ON).

    Interview

    Received an email asking for timeslots for a phone interview. The phone interview wasn't bad and was more indepth than typical phone interviews.

    It took a while to hear back and my follow-up went unanswered. Invited to a panel interview where I got to meet a good cross-section of the team. Some of the people were prepared than others.

    Took a while to hear back after this.

    Interview Questions

See All 3 Interviews

Intouch Insight Awards & Accolades

  • Company of the Year, BOB Awards (Best Ottawa Business Awards), 2018

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