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Intact Insurance UK

Part of Intact

Engaged employer

Intact Insurance UK Reviews

3.3

51% would recommend to a friend

(1,118 total reviews)
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Ken Norgrove

60% approve of CEO

54% positive business outlook

Intact Insurance UK has an employee rating of 3.3 out of 5 stars, based on 1,118 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Intact Insurance UK employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

1K reviews
1.0
Jul 25, 2015
Recommend
CEO approval
Business outlook

Pros

Nice view from the office on the harbor, accessible location in DT. Really not much to say apart from that.

Cons

- Very bad management, no decision making whatsoever - No encouragement to employees, no recognition of work - No effort to ease tensions in the teams - Useless meetings that bring nothing new - Very bad and old system leading to loss of data - Inefficient filing system - Disrespectful management - Cheap company with its employees - Use of Lotus Notes, limited storage for emails and attachment - Lack of reaction of management and zero thinking outside the box even for the simplest things - Low salaries - Very bad perspectives for the future, RSA is going downhill all over the world and they sold many operations - Forget about advancement based on competence. It is more about submissive attitude and saying yes to every decision (even completely not appropriate) management does - Management is scared of smart people and they do not encourage them at all as they see them as a danger for their manager position - No values any longer, management (and colleagues) not to be trusted

1.0
May 14, 2016

Worst environment to work in

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Some of the IT crowd aren't broken yet and Brokers are a nice crowd.

Cons

Horrible upper management, rude, all-girl cat fight club. If you hate someone, advise them to work there.

1.0
Mar 3, 2016
Recommend
CEO approval
Business outlook

Pros

Pros are behind us now. It used to be a decent company to work for. Now, this company is going down little by little, which is sad but irremediable. The moral in my office is like the mall next to it: run down. It is a sad place to work due to uncertainty, lack of independence (London UK rules).

Cons

Archaic structure, poor management. RSA cannot find the right people so they take what they can find as managers. Promotion not due to merit or competences but due to factors that should not be taken into account (e.g. not making waves, not making decisions. It seems that the closer the office is to the head office, the less decisions are made. It is diffcicult for RSA to attract talents as talented people know where this company is heading. Old systems that require patches every week due to instability. Teams do not speak to each other and there are quite a few teams in the building (there are around 500-600 people where I work). Impersonal environment and people do not make waves as they are scared to be replaced or fired, which means that people who may have great and creative ideas keep them for themselves. A lot of the senior staff is gone (including some good people). Too many consultants. No bonus any more. RSA focuses on shareholders, not on its employees. RSA used to be good for training but it is not the case any more. Very poor underwriting decisions all over the world. Canada is maybe the next part of the company to be sold after South America as RSA has been downsizing for nearly 3 years now.

Viewing 1 - 3 of 1,118 Reviews

Glassdoor has 1,264 Intact Insurance UK reviews submitted anonymously by Intact Insurance UK employees. Read employee reviews and ratings on Glassdoor to decide if Intact Insurance UK is right for you.