Hotels.com Reviews

3.8

71% would recommend to a friend

(185 total reviews)
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Adam Jay

58% approve of CEO

55% positive business outlook

Hotels.com has an employee rating of 3.8 out of 5 stars, based on 185 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hotels.com employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

185 reviews
5.0
Nov 4, 2019

Great culture and amazing people

Recommend
CEO approval
Business outlook

Pros

Loved working here. Great work life balance

Cons

Not many opportunities to move around if you aren’t in the London office

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Hotels.com Response
6y
We're so glad to hear you enjoy our work-life balance culture we have here! We try very hard to make sure our employees enjoy the work they do at Hotels.com, but also want to ensure that they feel they have much more time to enjoy the rest of what life offers. Thanks for your comment on the amount of jobs outside the London office - we take comments on Glassdoor seriously and use them to help us make sure we're making a great workplace for everyone.
2.0
Dec 6, 2018

Company losing its identity

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Majority of people are great and extremely intelligent Technology stack is advanced but not used to it's abilities Overall okay pay Perfect work/life balance Nice perks Great pension scheme

Cons

People get promoted on a basis that they are friends or good pals with a hiring manager Hotels.com recently lost its long lasting CEO Johan and replaced with Adam Jay who has a reputation to have his own 'boys club' so if you are interested in equal opportunity company your days may be counted New Expedia Group CEO Mark does not share a clear future plans on the platform for the next five years only buzzy words we are great and etc. More and more people resign....... Politics, politics..........

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Hotels.com Response
7y
Thanks for taking the time to provide feedback to us! It’s great to hear that you enjoyed the benefits and fantastic work-life balance when you worked here – we love that too! We also wanted to share some details on our goals when it comes to diversity and inclusion. At Expedia Group, we believe success comes from equality and opportunity for all. Gender balance in the tech industry is a challenge for a lot of companies and it’s why we continue to invest resources and focus across our org to improve gender representation and diversity in all its forms. We’re seeing some strong results, too. Currently, 52% of employees are women, 25% of the Board of Directors, and 35% of Senior Leadership, are women. We are committed to working harder at this, and we’re confident about the steps we are taking. We also encourage a feedback culture where employees are regularly asked for their views on key topics, and senior leaders like Adam always have an open door to discuss and understand important issues and to take action. We encourage individuals to raise any concerns to management or speak to their HR Business Partner.
Viewing 1 - 3 of 185 Reviews

Glassdoor has 207 Hotels.com reviews submitted anonymously by Hotels.com employees. Read employee reviews and ratings on Glassdoor to decide if Hotels.com is right for you.