Hilton Reviews

Updated Feb 28, 2021

To filter reviews, or .
4.2
83%
Recommend to a Friend
93%
Approve of CEO
Hilton President and CEO Christopher Nassetta
Christopher Nassetta
2,560 Ratings
Pros
  • "Career Development Opportunities, Team Member Travel Perks are amazing, PTO can be accrued quickly(in 316 reviews)

  • "One of the best companies I’ve had the chance to be a part of - Hilton cares fir its employees - great benefits(in 296 reviews)

Cons
  • "Sometimes you have to work long hours depending on what department you're in(in 282 reviews)

  • "expected to work more hours when short staffed without upper management assisting in any way(in 74 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. Featured Review
    Helpful (7)

    "Great Organization"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Front Office Manager 
    Recommends

    I worked at Hilton full-time

    Pros

    Great team environment and opportunities for advancement.

    Cons

    If not working for a corporate owned or managed property, you will be subject to owners that may not invest in the property in a way that would help the guest and employee experience.

    Hilton Response

    March 30, 2020Digital HR Analyst

    Thank you for taking the time to submit a review and provide feedback for us. We appreciate your comments and are glad that you enjoyed sharing and promoting our hospitality culture and vision. We wish you the best of luck in all your future endeavors!

  2. "Great Team"

    5.0
    Current Employee - Night Auditor 

    I have been working at Hilton part-time

    Pros

    Manager is great to work with

    Cons

    Nothing is really bad at hilton


  3. "Ok for gaining experience"

    3.0
    Former Employee - Human Resources Coordinator in Mississauga, ON

    I worked at Hilton full-time

    Pros

    friendly employees and employee engagement programs

    Cons

    HR senior management was horrible

  4. "Consider with a pinch of salt"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Assistant Manager 

    I worked at Hilton full-time

    Pros

    Big brand which has a global presence

    Cons

    Highly unionised and prone to strikes

  5. "Good"

    3.0
    Current Employee - Manager in Vancouver, BC

    I have been working at Hilton part-time

    Pros

    Fun people, great training and promote from within

    Cons

    Too much politics in upper management

  6. "Nice place"

    3.0
    Current Employee - Guest Service Manager in Toronto, ON

    I have been working at Hilton full-time

    Pros

    good work culture friendly staff room to grow

    Cons

    work your way up pay is not competitive

  7. "amazing"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Front Desk Agent in Mississauga, ON
    Doesn't Recommend
    Negative Outlook

    I worked at Hilton part-time for more than 3 years

    Pros

    good stuff you know it was fun

    Cons

    no money as much as other money

    Continue reading
  8. "Not bad"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Cleaner/House Keeper in Vancouver, BC
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I have been working at Hilton full-time

    Pros

    Fun and friendly , good environment to work

    Cons

    Over work workers, bad scheduling, and bad supervision

  9. "Bad"

    1.0
    Former Employee - Front Desk Agent 

    I worked at Hilton full-time

    Pros

    Good staff discount, free meals

    Cons

    Bad work environment, bad upper management

  10. "Good staff"

    4.0
    Current Employee - Valet/Bellman 

    I have been working at Hilton part-time

    Pros

    Good staff to work with

    Cons

    Bad upper management to work with