Hilton Reviews | Glassdoor.ca

Hilton Reviews

Updated Jun 14, 2019

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Found 4009 reviews

4.0
StarStarStarStarStar
Rating TrendsRating Trends
80%
Recommend to a Friend
93%
Approve of CEO
Hilton CEO Christopher Nassetta
Christopher Nassetta
1750 Ratings
Pros
  • "So many benefits of being an employee ranging from an amazing team member travel plan (hotel rooms for(in 245 reviews)

  • "Really great benefits and culture(in 200 reviews)

Cons
  • "Extremely long hours bring you to a level of exhaustion(in 187 reviews)

  • "Work life balance could have been improved slightly(in 116 reviews)

More Pros and Cons
  1. "Treated Well and Great Coworkers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Front Office in Markham, ON
    Recommends
    Positive Outlook

    I have been working at Hilton full-time for more than a year

    Pros

    Fun coworkers at a large 500 room suite hotel. I had great experience learning to deal with corporate clients and on weekends with wedding and social clients. Free meal in the cafeteria for lunch. Great travel benefits through Hilton for full and part time staff. Free parking for staff too.

    Cons

    Large hotel so very busy and must be prepared to be busy. TTC route is north of Steels so considered 2 zones.

    Advice to Management

    Keep the family closeness. Even through a large hotel it feels like a small family, don't lose that.

    Hilton2019-05-23

    Hilton Response

    May 30, 2019Human Resources Manager

    Thank you for taking the time to provide us with your feedback and this review. Your comments are appreciated and valued. Hilton works diligently to promote a positive work environment and a culture that embraces all of our values. We are glad this is the case for you!

  2. "Security guard"

    StarStarStarStarStar
      Current Employee - Anonymous Employee 

      I have been working at Hilton

      Pros

      This is Good one and best

      Cons

      There is no cons for this company

      Hilton2019-04-25

      Hilton Response

      May 30, 2019Human Resources Manager

      Thank you for leaving a review!

    • "Accounting Clerk"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee 

      I have been working at Hilton full-time

      Pros

      Flexible hours Work life balance Employee benefits

      Cons

      Salary High turnover Lots of work during year end/ month end Lack of communications

      Hilton2019-04-18

      Hilton Response

      April 19, 2019Human Resources Manager

      Thank you for taking the time to give us a review and provide some feedback. Your comments have been shared with leadership. We appreciate you exemplifying our values and sharing our vision of hospitality in everything you do.

    • "Door man"

      StarStarStarStarStar
      • Career Opportunities
      Former Employee - Anonymous Employee 

      I worked at Hilton part-time

      Pros

      Good benefits , cheap meals, good discounts

      Cons

      Poor pay , not attentive , bad mananegment

      Hilton2019-03-31

      Hilton Response

      April 19, 2019Human Resources Manager

      Thank you for taking time to give us a review. Hilton takes pride in providing fair compensation and a culture of recognition that matches each Team Member's effort, performance and contributions along with the various benefits and perks which weigh into our total compensation package. ...

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    • "pastry chef"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Cook in McBride, BC
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I worked at Hilton full-time for more than 8 years

      Pros

      can be creative, flexible hours

      Cons

      horrible management, do not care about staff well being

      Hilton2019-04-11
    • "Bad location for career choice"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Laborer in Niagara, ON
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at Hilton full-time for more than 3 years

      Pros

      Great location to meet exciting new people and learn about other cultures.

      Cons

      managers are absolutely racist and the most disrespectful people i have ever met. Hard work, honesty, loyalty, dedication to your work means absolutely nothing. You have no choice but to be in a union that is worthless. This is the worst location to seek a career.

      Advice to Management

      You need to learn to respect your employees.

      Hilton2019-04-24
    • "No real benefits for employees"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 
      Recommends
      Neutral Outlook
      No opinion of CEO

      I worked at Hilton full-time

      Pros

      Staff discount on Hilton properties Multicultural staff

      Cons

      Pays less that industry standard Does not promote employees based on talent Does not employ people based on skills but rather who they know!

      Advice to Management

      Company needs innovation, not more property openings (which face fierce competition from the company's own brands)

      Hilton2019-03-28

      Hilton Response

      March 28, 2019Human Resources Manager

      Thank you for taking time to give us a review and provide feedback regarding pay. Hilton takes pride in providing fair compensation and a culture of recognition that matches each Team Member's effort, performance and contributions along with the various benefits and perks which weigh ...

      Show More
    • "Administrative Assistant"

      StarStarStarStarStar
        Current Employee - Administrative Assistant in Halifax, NS
        Recommends
        Positive Outlook
        Approves of CEO

        I have been working at Hilton full-time

        Pros

        Being Hospitable , best service communication to the Customer / Guest of the hotel.

        Cons

        Nothing to mention for the Cons *

        Advice to Management

        Do communication or sometime training to your staff for a better service of the hotel.

        Hilton2019-03-13

        Hilton Response

        March 15, 2019Human Resources Manager

        Thank you for taking the time to provide us with your feedback and this review. Your comments are appreciated and valued. Be sure to share your communication training idea with your manager. The best ideas come from our Team Members. We appreciate you exemplifying our values and ...

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      • "manager"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Anonymous Employee 
        Doesn't Recommend
        Negative Outlook
        No opinion of CEO

        I have been working at Hilton full-time

        Pros

        it was iight for the moment

        Cons

        not much to say about it yo

        Advice to Management

        good

        Hilton2019-03-31
      • "working"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Anonymous Employee 
        Doesn't Recommend
        Negative Outlook

        I have been working at Hilton full-time

        Pros

        Benefits are good for stats and dining

        Cons

        No work life balance at Hilton

        Hilton2019-02-21

        Hilton Response

        February 25, 2019Human Resources Manager

        Thank you for taking the time to provide us this feedback as we respect and acknowledge that you have responsibilities outside of Hilton. We launched Thrive@Hilton to address the total well-being of our Team Members. As leaders, we try to do what we can to help our Team Members ...

        Show More
      Found 4009 reviews