Higher Logic Reviews

3.5

59% would recommend to a friend

(197 total reviews)

Rob Wenger

77% approve of CEO

54% positive business outlook

Higher Logic has an employee rating of 3.5 out of 5 stars, based on 197 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Higher Logic employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

197 reviews
1.0
Nov 19, 2021

Avoid!

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There are not many pros for this company.

Cons

Horrible toxic work environment. Management really doesn’t care about their employees or their needs.

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Higher Logic Response
4y
I hate to hear that you did not have a good experience working with Higher Logic. Our company has many pros, which is well reflected through our reviews here on Glassdoor and testimonials from current employees. We have a best-in-class product and have been actively growing to further secure our place in the market as the leading engagement platform. We do surveys throughout the year to gauge the employee experience so that we are able to make changes, when applicable, to enable the best employee experience. Our People Leaders also go through regular training to ensure they are supporting their teams effectively. If that wasn't your experience, I hope you reached out to your functional leader to provide this feedback. Direct conversations are keenly important for holding each other accountable. I wish you the best in your future endeavors. -joanna chief people officer
2.0
May 24, 2022

Disappointed

Recommend
CEO approval
Business outlook

Pros

- Specialized roles based on your strengths and lateral mobility available between teams and departments. - DEIB groups are available and do offer support. - Reduced hours during the summer months.

Cons

- Departments are often siloed from one another and so information is often not shared because it was perceived to not be applicable or impact certain people when it actually was. - HR likes to manage by survey and it feels as though employee feedback is not always taken into consideration. - Salary renegotiation only done once a year. - Pay under market value on average.

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Higher Logic Response
4y
Hi there, Thanks for sharing your feedback with us. There is definitely an adjustment period when transitioning from a smaller company into a larger organization. You’ve highlighted some of the key points of that adjustment period: you have had an opportunity to explore specialized roles in a larger organization as opposed to wearing many hats in a smaller one. You’ve seen the ability to craft your own career with mobility between teams and departments, and you’ve seen a dedicated focus on DEIB through our Employee Resource Groups. Not to mention our Higher Logic hours in the summer! Larger organizations are able to offer these types of opportunities and resources to its people. It sounds like one of your biggest adjustments is in navigating how larger companies communicate and make decisions. As an organization, we rely on our People Leaders to share information; we also rely on you to have a conversation with members of other departments as well. This allows us to stay connected and aligned. If you need help with this approach, I encourage you to ask your People Leader for support in this area. We did utilize surveys significantly in 2021 – both for our acquired employees and for our entire global employee base. As a result, we: • Presented onboarding information to our acquired employees in consumable bites (as opposed to all at once) based on our integration schedule; • Enhanced our Total Global Rewards offerings in all three countries based on country-specific requests; • Utilized employee feedback to inform our decision to be a remote-first company. We are keenly interested in employee feedback; I recognize, however, that sometimes the decisions that are made might conflict with your specific feedback. That doesn’t mean your feedback wasn’t taken into consideration. It simply means we made a different decision based on the totality of feedback received. If you’d like to schedule time to discuss this in greater detail, please don’t hesitate to put time on my calendar. -joanna chief people officer
1.0
Mar 13, 2022

Low pay for 100k+ work

Recommend
CEO approval
Business outlook

Pros

None when pay is so low.

Cons

See the headline and I repeat not worth working here for how little they pay.

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Higher Logic Response
4y
Thank you for your review. As I've noted in other review responses, and in our internal communications, when we consider compensation, we benchmark our roles against market data to ensure that we are competitive with other similarly situated technology companies. We utilize this same market data in our Annual Compensation Review process – it is important that we remain up to date with market trends. I encourage you to discuss your compensation questions with your manager to better understand the process. You are also welcome to reach out to me directly. -joanna chief people officer
Viewing 1 - 3 of 197 Reviews

Glassdoor has 206 Higher Logic reviews submitted anonymously by Higher Logic employees. Read employee reviews and ratings on Glassdoor to decide if Higher Logic is right for you.