Healthfirst Reviews

3.4

55% would recommend to a friend

(1,088 total reviews)

Pat Wang

69% approve of CEO

48% positive business outlook

Healthfirst has an employee rating of 3.4 out of 5 stars, based on 1,088 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Healthfirst employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

1K reviews
1.0
Dec 11, 2023

Toxic Environment, Blame Shifting & Incompetence

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

New technologies and remote work.

Cons

Hands down, this is the most toxic environment I have ever worked in. The management team is consistently incompetent, always looking for someone to blame for missed deadlines. Unfortunately, micromanagement and public humiliation seem to be ingrained in the company culture, which I find demoralizing. Working for this client has been an extremely unpleasant experience. Based on my time here, I would not recommend pursuing a career at Healthfirst.

1.0
Dec 26, 2015

Fear, Loathing, and Sexism

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Free coffee. That's about it. There are some talented, good-natured, and solid people here. Unfortunately, they are in the minority.

Cons

When I first began working here, the fear and paranoia was palpable. Unfortunately, in most offices these days, this is the rule rather than the exception--and the working environment at Healthfirst has an almost Cold War quality to it. After you get used to this, then you have to deal with favoritism, incompetence, dishonesty, and gossip. A number of reviewers here have mentioned racism--and it is a problem at HF. But sexism is also rampant--especially in the Marketing Department. If you summon the courage to complain to Human Resources, it is utterly futile. HR is useless. Upper management is entrenched in bias, incompetence, and a deep seeded desire to be surrounded by "yes" men. Clever, bold ideas are rejected on a regular basis. Originality is discouraged. Just look at any of Healthfirst's boring print ads ("Hardworking Insurance for Hardworking New Yorkers". Seriously?) or amateurish television commercials, and you'll see what I mean. If you are a talented writer or graphic designer with new ideas and, God forbid, a sense of humor, this is NOT the place for you. Because at Healthfirst, mediocrity is the rule of the day.

2.0
Mar 21, 2016

Lacks integrity

Recommend
CEO approval
Business outlook

Pros

Fair wages and benefits. Employees can work from home sometimes. Good 401k. Company is growing. I worked with really great people.

Cons

Senior management has different rules than the rest of the staff. They implemented a calibration process for performance reviews and say that the bell curve is a target, not forced, yet managers are forced to lower team member ratings to meet the curve. What is ridiculous is that all senior staff but one were given "exceeds standards". Wondering how that bell curve looks? They should really take a look at who can see performance ratings. Their security is a joke and many people have access to see this that should not. Also a very high level management person was caught on surveillance having sex at the office with an employee. Both are still employed and have since been promoted. Sickening. They call themselves Trailblazers but it is all words. They don't walk the walk and talk the talk.

Viewing 1 - 3 of 1,088 Reviews

Glassdoor has 1,169 Healthfirst reviews submitted anonymously by Healthfirst employees. Read employee reviews and ratings on Glassdoor to decide if Healthfirst is right for you.