H&R Block Reviews

3.7

70% would recommend to a friend

(7,067 total reviews)

Curtis Campbell

67% approve of CEO

59% positive business outlook

H&R Block has an employee rating of 3.7 out of 5 stars, based on 7,067 company reviews on Glassdoor which indicates that most employees have a good working experience there. The H&R Block employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

7K reviews
1.0
Apr 19, 2017
Recommend
CEO approval
Business outlook

Pros

You can request your availability, and company will respect it. You can file tax without having accountant title, course will cost only $400 for 4 months. If you are looking for to gain some experience about tax, just work as part-time.

Cons

You can request your availability, but you might not get shift. So don't count on this job as income source. Just for your experience. They will call you day and night about the client's file you have and you've done. Training is mostly online and company will ask you to file real tax... without OJT training. H&R Block's business is not doing well, they cut the cost for training. Usually your office manager is new too. No one want to be Manager to deal with office staff, so company put new hired as Office Manager. Next year, the manager is not coming back. No one will teach you how to deal with clients or question you have. Senior staff in your office won't help you, because they are busy. And helping you doesn't make money. Don't accept the role as Customer Service Leader or Office Manager. You are ending up used like slave by Senior staff. When you have problem with senior staff, your District Manager won't help you. They will pick Senior staff, not you.

3.0
Oct 13, 2015

Accounts Payable

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The health care benefit plan is very good. The monthly premium deducted from your salary is comparatively low but the plan covers your whole family for medication, dental, glasses, massage, etc at 90%.

Cons

The office politics is severe. C-suite people (CFO, COO, CTO, etc) often get kicked out. Consequently, the organization structure changes often and you never know who will be your new supervisor and what is his/her demand on you.

1.0
Aug 11, 2015
Recommend
CEO approval
Business outlook

Pros

none , none, none, none, none

Cons

Management overworked junior employees to try and meet yearly targets. Had to train for weeks every year and was not paid for the time.

Viewing 1 - 3 of 7,067 Reviews

Glassdoor has 8,630 H&R Block reviews submitted anonymously by H&R Block employees. Read employee reviews and ratings on Glassdoor to decide if H&R Block is right for you.