Gartner Reviews | Glassdoor.ca

Gartner Reviews

Updated Jan 23, 2020

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3.7
69%
Recommend to a Friend
89%
Approve of CEO
Gartner CEO and Director Gene Hall
Gene Hall
1,802 Ratings
Pros
Cons
  • "Work-life balance, while much better than consulting, can get out of whack at times(in 117 reviews)

  • "Some members of middle management aren't always ready to manage(in 69 reviews)

More Pros and Cons
  1. "Company overview"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Sales Executive 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Gartner full-time for more than 3 years

    Pros

    Room growth, Great compensation and Culture

    Cons

    Tons of metrics. Depending on your accounts/ verticals hard to make your quota

    Gartner2019-08-09
  2. Helpful (4)

    "Great name for resume but be prepared to be micromanaged"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Account Executive 
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Gartner full-time for more than 3 years

    Pros

    - Great training. They really invest in their people upfront - Interesting and sometimes valuable product that gets you in front of C-Level - Really great name to have on resume - Amazing incentives (Winners Circle, Q1 Bonus, Regional contests) - You will learn a lot!

    Cons

    - Pay and benefits is not competitive - Value for price is a challenge as prices increase significantly. Team solutions for HT products make it very hard to sell in regional sales models - The micromanaging is the absolute worst I have ever experienced. Be ready for phone calls, texts, and emails at all hours of the day, weekends, vacations, etc. And you are expected to answer! - What culture? - Poor management. And when you tell Senior Management, they don't seem to care. When you talk to HR about it, they tell the management what was said which puts a target on your back - When you tell HR issues, it is not confidential (they say it is, but my & teams experienced otherwise) - Very hostile environment and toxic culture - We should not be competing with each other for business - Shady other teams who will intentionally make you lose business while they gain it. WIll talk to your clients behind your back to make their portion of the contracts bigger while you lose $$ - A aggressive sales style is not how you win business. We can follow up and do our job but the expectation to harass our clients/prospects incessantly is ridiculous and not productive - Gartner doesn't practice what it preaches - You really need a CRM, especially with this regional model and SO many sales reps calling into the same account - Not realistic to close a big deal every month (given the pricing and strategic sales model) so management needs to give people time to do it instead of having a gun pointed to their head and putting them on a plan so quickly - Senior level management won't get involved in deals (unless it is in the millions) - Micromanaging is disguised as coaching. They are not the same! Maybe if the managers didn't spend their days on so many admin tasks, they could get in the field and actually coach! - Be prepared for 20% sales, 80% admin work. Too many internal meetings and admin work

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    Advice to Management

    This company was so great for so long and somewhere along the way, you lost what your mission and purpose was. Go back to that and set up the culture, the business and the products that will align to your purpose. Focus on promoting people for their skills and personality versus their success in sales. Do 360s of your management team, find out what your team thinks of them and coach to that. Gartner has so much to offer but it seems like it has lost itself as it has gotten bigger and especially since it acquired CEB. Also, if teams or team members go to senior level management or HR with issues, please take them seriously and keep them confidential. As much as the policy states otherwise, we did not experience that.

    Show More
    Gartner2019-12-23
  3. Helpful (4)

    "Sales group needs self reflection"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Manager 
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Gartner full-time for more than 10 years

    Pros

    Great culture and people overall.

    Cons

    Double digit growth should not compromise core values especially how employees are treated.

    Advice to Management

    Sales cannot be done with science alone. Need to regain balance with art.

    Gartner2019-12-03
  4. Helpful (3)

    "Senior AE"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Gartner full-time for more than a year

    Pros

    Customers, Research, Analysts, EPs, Events

    Cons

    Metric driven micro management regardless of customer asks.

    Advice to Management

    Focus on outcomes not inputs

    Gartner2019-10-07
  5. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Client Director in Toronto, ON

    I have been working at Gartner full-time for more than 5 years

    Pros

    Work/life balance Great leadership Compensation - uncapped commissions Incentive trips Collaborative culture

    Cons

    Burdensome administrative process at times Managing internal partners

    Gartner2019-06-20
  6. "it's a fast growing company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Gartner full-time for more than 10 years

    Pros

    it's a fast growing company

    Cons

    everything depends on the matrix

    Gartner2019-04-13
  7. "Executive Partner"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Executive Partner in Ottawa, ON
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Gartner full-time for more than 3 years

    Pros

    Great colleagues, great collaborative culture, good $, satisfaction of helping clients succeed with complex issues

    Cons

    Fast growth can lead to internal turbulence

    Gartner2018-09-26
  8. "Products and Services"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Gartner full-time

    Pros

    - World class research teams - Super intelligent, talented and enlightened people everywhere - Opportunity to work with executive-level clients at the largest companies in the world. Opportunity to make a difference.

    Cons

    - Metrics focused organization - Work life balance takes some time to figure out and get right. But totally possible.

    Gartner2018-09-24
  9. "Products and Services"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Gartner full-time for more than 5 years

    Pros

    Great people. Interesting client-facing work

    Cons

    Too much admin. Strategy is to become a commodity service branded as a white-glove service

    Advice to Management

    Listen, really listen, to the front line

    Gartner2018-09-24
  10. "No Direction"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Gartner full-time

    Pros

    Some great events Good perks for sales teams

    Cons

    Lack of direction Slow to move change

    Gartner2018-04-12
Found 2957 reviews