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      FreeWill

      Engaged employer

      FreeWill Reviews

      3.9

      73% would recommend to a friend

      (91 total reviews)

      Jenny Xia Spradling

      86% approve of CEO

      65% positive business outlook

      Ratings by demographic groups

      FreeWill has an employee rating of 3.9 out of 5 stars, based on 91 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FreeWill employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      91 reviews
      3.0
      Jun 29, 2026

      Good pay and mission, but leaders lack follow-through

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Good pay, good mission, nice people

      Cons

      Performative - leaders will say they care about something, but don't actually do anything about it

      avatar
      FreeWill Response
      6d
      We appreciate the feedback and we're glad you've enjoyed time with colleagues serving a great mission and feel well paid! We're sorry to hear your concerns about leadership. With limited information, we are unable to follow up so please do share more information directly with HR or in our quarterly PULSE survey if you're open to it or have not already. Thank you.
      4.0
      Jun 25, 2026

      Great opportunity in non-profit tech, but competitive market

      Account executive
      Recommend
      CEO approval
      Business outlook

      Pros

      work is genuinely meaningful: selling in support of nonprofits doing good, with a team that's smart, kind, and well-resourced. SPIFFs, conference travel, and consistent investment in sales tech (ex. Claude Pro). sales leadership (although a revolving door) has been supportive and encouraging in growing my skill sets and providing promotion opportunities. company provides generous PTO and parental leave, annual gifts, stock options, and WFH and professional development stipends. CEOs and department leaders are aspirational and inspiring.

      Cons

      competitive market to sell into, newer products still establishing PMF, team has seen staff turnover which created short-term uncertainty but also opened up real opportunity for people who stayed. feels like some folks in management speak down to others, but you learn to tune it out.

      avatar
      FreeWill Response
      1w
      Thank you for this incredibly helpful insight into working at FreeWill and for your several years of meaningful work with us! We're really glad you've been able to grow with us and have appreciated company benefits, resources, team members, and leadership.
      3.0
      Jun 7, 2026

      Overall, okay experience

      Sales researcher
      Recommend
      CEO approval
      Business outlook

      Pros

      Great learning experience and people.

      Cons

      Low retention rates and that's why teams are always changing and aren't stable.

      avatar
      FreeWill Response
      4w
      We're glad you were able to learn a lot and enjoyed working with colleagues! FreeWill is proud to have a higher than average retention rate in the start up industry with the average employee staying with the company for several years.
      Viewing 1 - 3 of 91 Reviews
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      ReviewsFreeWill reviews

      Glassdoor has 95 FreeWill reviews submitted anonymously by FreeWill employees. Read employee reviews and ratings on Glassdoor to decide if FreeWill is right for you.