First Due Reviews

3.7

45% would recommend to a friend

(31 total reviews)

Andreas Huber

46% approve of CEO

77% positive business outlook

First Due has an employee rating of 3.7 out of 5 stars, based on 31 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Due employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

31 reviews
2.0
May 5, 2026

Declining morale and harsh leadership

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Solid product. You are able to work from home.

Cons

What was once a great company to work for has slowly become a company that has lost its sight and passion on their original goal - a great product for first responders. It has now been taken over by investors, and the only focus is on $. You are overworked, there is zero communication, leadership does not talk to each other, they just laid off a few team members in the worst way possible, and made internal changes with no real thought process behind it. Morale is at an all-time low. There is zero trust and zero direction. Leadership is harsh and rude. High-performing reps who historically have been succeeding are treated as failures.

4.0
May 4, 2026

Supportive environment with good benefits and pay

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Everyone is nice and welcoming. Good benefits and pay

Cons

Not many cons honestly. maybe they move too fast sometimes.

2.0
Apr 13, 2026

Overworked and Burnt Out

Recommend
CEO approval
Business outlook

Pros

The team members you work with - we're all drowning together.

Cons

Everyone is overworked and completely burnt out. Not just in implementation but in all departments. We're understaffed, processes are consistently changing, and leadership doesn't seem to care about what all these changes are doing to the team. Feedback is asked from us but it doesn't seem to be taken into account or any of the simultaneous changes that we're juggling all at once, along with the 60+ projects.

Viewing 1 - 3 of 31 Reviews

Glassdoor has 36 First Due reviews submitted anonymously by First Due employees. Read employee reviews and ratings on Glassdoor to decide if First Due is right for you.