Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      iCIMS

      Engaged employer

      iCIMS reviews

      This department is a good one. - Customer Success Manager (CSM) iCIMS Employee Review

      4.0
      Apr 10, 2024
      Customer success manager (csm)
      Recommend
      CEO approval
      Business outlook

      Pros

      The people, the collaborative and (mostly) positive work culture, and the benefits.

      Cons

      The pay ranges and incentives for individual contributors are below a competitive wage.

      Explore other reviews about iCIMS

      2.0
      Jun 1, 2026
      Customer success
      Recommend
      CEO approval
      Business outlook

      Pros

      My team was very committed to our customers and very collaborative with each other. Everyone was kind to each other, and historically there had been opportunities for mentorship and career development.

      Cons

      Unclear expectations from leadership. We always felt like we were trying to play catch up with how things were changing. We also always felt like we were underpaid.

      See reviews by: Helpful|Rating|Date|All
      Related searches: iCIMS jobs | iCIMS salaries | iCIMS benefits | iCIMS interviews
      iCIMS reviewsiCIMS Customer Success Manager (CSM) reviewsiCIMS review