False positivity to hide toxic culture - Anonymous employee iCIMS Employee Review

the main issue is the company’s crucial departments are understaffed. basic technical support and implementation projects are on an insane delay, yet we’re expected to communicate this to customers as if it is completely understandable. iCIMS uses a lot of buzzwords to hide a toxic company culture. Pretend they want you to have a balanced work/home life but the only way to attain the unrealistic goals set by management is to work an extreme amount of overtime. Even when you hit your goals, leadership has a way of making everyone feel like they didn’t do enough.