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      iCIMS

      Engaged employer

      iCIMS reviews

      Professional Services is tanking Fast - Professional Services iCIMS Employee Review

      2.0
      Apr 12, 2021
      Professional services
      Recommend
      CEO approval
      Business outlook

      Pros

      Unlimited PTO Direct managers are trying their best

      Cons

      Unfortunately Vista is only concerned with sales and does not seem to be worried that their services team has seen almost 100% turnover in the last year. That is not an exaggeration. Clients are promised impossible feats just to make a sale, become extremely demanding, and professional services is stretched painfully thin with little to no resources left.

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      2.0
      Jun 1, 2026
      Customer success
      Recommend
      CEO approval
      Business outlook

      Pros

      My team was very committed to our customers and very collaborative with each other. Everyone was kind to each other, and historically there had been opportunities for mentorship and career development.

      Cons

      Unclear expectations from leadership. We always felt like we were trying to play catch up with how things were changing. We also always felt like we were underpaid.

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