Don't fall for their lies - Anonymous employee ecobee Employee Review

Thank you for your feedback and I am genuinely sorry we didn’t achieve our own goal of being a fulfilling place for you to work. Throughout our interview process we aim to be authentic about the joys and challenges of working at ecobee, and on the marketing team in particular, and I apologize that you feel misled. Many would attest to how rigorous and genuinely reciprocal, the interview process is. Working on the Marketing team is exhilarating. At times, it is akin to building a plane as you fly it. We don’t have a ton of process, but that also means there isn’t much bureaucracy and we get to forge new ground. Do I have a bit more grey hair? Yes, but what a rush! We take strategy and planning seriously and in the past year, we’ve implemented better tools to define success, refine our strategy and plan our work. We regularly measure our impact on customers, brand and business, and adjust course along the way based on data and feedback. But on this journey – and it is truly early days for this fast-moving sector – unpredictable opportunities emerge that are outside of the plan, and we seize the exceptional ones. This can require a heroic effort, but we typically achieve heroic results. So it is important to know that both things are true: we can be both fast and slow. If you embrace this paradox, then ecobee is right for you. We don’t claim to have it all figured out. But we created the world’s first smart thermostat in 2009. We are competing against the world’s largest company now. In the first year of ecobee3’s launch, we became the #2 brand in North American retail by dollar share. We are underdogs, but we are mighty as hell, and we love what we do. We’re learning every day and endeavour to better yesterday’s best. We know it takes a special kind of team to thrive in this environment, and we’re sad that it wasn’t for you; but we wish you and everyone who has helped us along the journey, only the best.