Overpromises and underdelivers - Technical Support Specialist ecobee Employee Review

I won't go too deep as most of the dirt on this company has already been said by others who left before me. Bottomline, DO NOT WORK HERE. They will promise you "the moon" and give you a dirty piece of rock in return for all your hard work and effort. "You want a better and livable schedule? Great! Here's a scheduling software we have no idea how to use to "automate" it for us. So that WE (tech support management) don't need to work on a scheduling strategy PLUS it's automated so you can't blame us for you working 6 days a week! Awesome. " Management here is so extremely insecure of their abilities, they constantly promote like-minded yes men (rarely women), insecure individuals who will happily rat on their co-workers to get a juicy promotion. And that's even IF they post the job openning for people to apply instead of just picking one out of the lot of favorites. If a relative dies or if you're planning on getting married and need a longer time off, you're better of just quitting. The amount of work they ask you to do just to get some pay for the time you'll be off, even while mourning the death of an immediate relative, is ungodly and downright disrespectful. I've put off having to write this because the thought of my experience here, the disrespect from management towards me and my peers, makes my blood boil. This company's tendency to overpromise goes beyond their products, the same treatment is given to their employees as well. Particularly to those in the front lines. Do yourselves a favor and look elsewhere. There's lots of better jobs out there that will treat you better.