Decent company going through growing pains - Test Developer ecobee Employee Review

4.0
Feb 23, 2018
Recommend
CEO approval
Business outlook

Pros

The atmosphere is one of consistent progression. This isn't a place that tries to move at a high rate of speed and then tries to recover from the inevitable wipeout. The company moves in a way where they consistently move in the right direction and course correct when new information is found. The technology group is working towards being a more efficient organization and the customer service team is top notch. The business is healthy and is continuing to grow at a fantastic rate. The people are generally nice which is pretty much par for the course.

Cons

There are political battles being waged within upper management and the whole company isn't always aligned on company wide initiatives. Overall education and training for individual employees related to preparing them for large company changes is lacking. The agile process and training are both immature when it comes to individual teams though this has been identified as an issue and steps are being taken to correct it. This was a hardware company that is expanding into more software offerings and is currently having a difficult time making the transition.

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ecobee Response
8y
Thank you for your honest feedback about your time at ecobee! Really happy to hear you’ve met some great fellow ecopeeps! We take pride in knowing that our goals and direction are data driven with the ability to pivot and iterate as needed. We are growing quite quickly and are working closely with our managers and leadership team to ensure that all of our teams are transparent, always learning and working towards the same goals. We made the switch to working agile in the summer of 2017 and while it was a great move for ecobee’s development, we admit that the transition was a bit rocky! We are constantly learning and looking to improve how we do things and have taken note of the feedback from this transition in order to make future changes smoother within the organization. Also, with the addition of an agile coaching team, we hope that our Development teams are feeling better supported and prepared to continue with the transition. Our product roadmap is pretty exciting, and as we expand our product offering we are focused on talent development and ensuring our leaders are well prepared for what is ahead. Our team is dedicated to continually improving and creating a great place to work for all of our employees, so we thank you for your feedback that will allow us to continue to do that.

Explore other reviews about ecobee

5.0
Oct 4, 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Co-headquartered in Toronto and Leeds - very cosmopolitan with a high emphasis on DEI.

Cons

Tech company means people love ALLLLL the software. Information and resources are scattered across numerous platforms, which can be pretty frustrating.

1
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ecobee Response
2y
Hello, thank you for providing this feedback. We are so glad you liked the Toronto HQ & Leeds HQ (we agree, they're pretty great!) and felt the emphasis we put on DEI (this really matters to us). We appreciate your feedback regarding resource management and it is something we will think about going forward. Thanks again for your review and helping to make ecobee great!
5.0
Mar 18, 2019
Recommend
CEO approval
Business outlook

Pros

ecobee is a great place to work because of the fantastic culture that exists here. Thanks to transparency from our CEO down, there are multiple teams helping support me in my role and hit my goals. Because there are so many intelligent, driven and willing people, we are able to work together to exceed goals and focus on what is important to our shared success. Many suggestions and support can be given because of it is known by everyone what you are working on and striving for. It also allows for frank conversations about what we can't work on because it would create misalignment with our goals. I am excited to be a part of a company that is constantly innovating, helping the planet, and looking to win in the market. Great time to be an ecopeep!

Cons

Too many great ideas and not enough resources to bring them all to life!

1
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ecobee Response
7y
Hello, thank you for taking the time to post your feedback, it is great to hear that you are enjoying your time at ecobee! Our team is dedicated to continually improving and creating a great place to work for all of our employees, so we thank you for your feedback that will allow us to continue to do that.
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