Nice and Fun Environment - Technical Support Agent ecobee Employee Review

4.0
Nov 10, 2017
Recommend
CEO approval
Business outlook

Pros

- Nice and fun colleagues to work with - All the material needed to do your job - If you need help you can always reach out to your colleagues or management as long as your willing to ask for help they always help. - Good salary based on the tasks assigned - There's nice snacks , board games, other time pass during work hours and off work hours. - Plenty of options to overtime if you need it, if not peace of mind that you would have a job tomorrow. - Company is growing at a very fast pace which adds to the peace of mind but also gives you opportunities for growth. - Get good benefits plan - cheap gym membership for goodlife - 3 week vacation during the year - It has a lot more to offer then most of the other jobs I've worked in the similar field. -CEO is just phenomenal and always a pleasure to speak with.

Cons

- Could be con to some and could be a pro to some. Rotational shifts and later shift runs till late night. (guess depends on what kind of person you are) - I know it's the nature of the job but you don't always get weekends off again this could be a pro to others.

Explore other reviews about ecobee

5.0
Oct 4, 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Co-headquartered in Toronto and Leeds - very cosmopolitan with a high emphasis on DEI.

Cons

Tech company means people love ALLLLL the software. Information and resources are scattered across numerous platforms, which can be pretty frustrating.

1
avatar
ecobee Response
2y
Hello, thank you for providing this feedback. We are so glad you liked the Toronto HQ & Leeds HQ (we agree, they're pretty great!) and felt the emphasis we put on DEI (this really matters to us). We appreciate your feedback regarding resource management and it is something we will think about going forward. Thanks again for your review and helping to make ecobee great!
5.0
Mar 18, 2019
Recommend
CEO approval
Business outlook

Pros

ecobee is a great place to work because of the fantastic culture that exists here. Thanks to transparency from our CEO down, there are multiple teams helping support me in my role and hit my goals. Because there are so many intelligent, driven and willing people, we are able to work together to exceed goals and focus on what is important to our shared success. Many suggestions and support can be given because of it is known by everyone what you are working on and striving for. It also allows for frank conversations about what we can't work on because it would create misalignment with our goals. I am excited to be a part of a company that is constantly innovating, helping the planet, and looking to win in the market. Great time to be an ecopeep!

Cons

Too many great ideas and not enough resources to bring them all to life!

1
avatar
ecobee Response
7y
Hello, thank you for taking the time to post your feedback, it is great to hear that you are enjoying your time at ecobee! Our team is dedicated to continually improving and creating a great place to work for all of our employees, so we thank you for your feedback that will allow us to continue to do that.
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