Tech Support Rep - Anonymous employee ecobee Employee Review

5.0
Sep 15, 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I've been here for little over a year. This is such a great company to be a part of if you like startups and getting to roll up your sleeves and learn many different things. If you are a big company person you probably won't do well here. Great central location near good food and subway Great Supervisors, boss and fun team gym membership $20 a month to Goodlife stock options a lot of vacation time full benefits covered! free food every day continued training and a lot of promotions cross functionally and laterally (check out LinkedIn profiles) Supervisors are very good at helping train people A lot of cool company events... (ex: free pizza lunches, ice cream Sunday afternoon, bbq at the CEO's cottage a couple weekends ago for the whole company) No dress code Cool technology... rated number one review by users on the web so customers are generally very happy The company has been growing a lot and doing really well! They probably have more money than most large companies and they have managed their growth well. I see a lot of potential.

Cons

Some people don't put in the effort into their job and then blame the company. So certain people shouldn't be there. otherwise most of the people are really friendly and welcoming. When I was new I felt that everyone was there for me to help me get up to speed. Honestly can't think of anything else

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ecobee Response
9y
Hi there, we appreciate the acknowledgment. The entire ecobee support team works very hard, everyone understands how important our role is to the success of the company. The level of enthusiasm we have for our products and our mission to help people is infectious and brings the best out of everyone. Andrew, Director of Support at ecobee

Explore other reviews about ecobee

5.0
Oct 4, 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Co-headquartered in Toronto and Leeds - very cosmopolitan with a high emphasis on DEI.

Cons

Tech company means people love ALLLLL the software. Information and resources are scattered across numerous platforms, which can be pretty frustrating.

1
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ecobee Response
2y
Hello, thank you for providing this feedback. We are so glad you liked the Toronto HQ & Leeds HQ (we agree, they're pretty great!) and felt the emphasis we put on DEI (this really matters to us). We appreciate your feedback regarding resource management and it is something we will think about going forward. Thanks again for your review and helping to make ecobee great!
5.0
Mar 18, 2019
Recommend
CEO approval
Business outlook

Pros

ecobee is a great place to work because of the fantastic culture that exists here. Thanks to transparency from our CEO down, there are multiple teams helping support me in my role and hit my goals. Because there are so many intelligent, driven and willing people, we are able to work together to exceed goals and focus on what is important to our shared success. Many suggestions and support can be given because of it is known by everyone what you are working on and striving for. It also allows for frank conversations about what we can't work on because it would create misalignment with our goals. I am excited to be a part of a company that is constantly innovating, helping the planet, and looking to win in the market. Great time to be an ecopeep!

Cons

Too many great ideas and not enough resources to bring them all to life!

1
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ecobee Response
7y
Hello, thank you for taking the time to post your feedback, it is great to hear that you are enjoying your time at ecobee! Our team is dedicated to continually improving and creating a great place to work for all of our employees, so we thank you for your feedback that will allow us to continue to do that.
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