Potentially brilliant.... But not. - Anonymous employee easyJet Employee Review

2.0
May 10, 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

easyJet provides roles which are on the whole challenging, diverse. The business will give opportunities to people and are brilliant at allowing people to grow and provide training, which, I must admit is second to none in various areas. Bonus is good when it is given. Staff travel has its positives. The business is innovative, but this has its downfalls as you will see below. easyJet is an ambitious place to work and if you are willing to give it your all, they'll take it and more! Having worked several roles across the business I can say that often managers will try to keep you by providing you different opportunities to ensure that you remain. Great place to learn your trade, particularly if this is your first role in the industry. If you have ambitions in other areas (particularly if you fit the mould of what the business is after) management will help you to get to your desired path. (if it fits in with their plan/what they can offer). The vast majority of teams, people and management are lovely to be around and easyJet is a great household name (in Europe) so getting interviews from here will not be a problem.

Cons

Many! There is a lot of talk, with very little action - IT is terrible, lacking in investment. Tools are not given unless absolutely necessary and with the business worth millions the overall investment in facilities, work environment and its staff is frankly appalling. Promises are regularly made and broken, with people in the business often saying things and dangling carrots..... If you voice your ambition, people around the company will say they will help, but, only if it will help them. As an individual I had a preferred path and made it clear where and what I wanted, but was repeatedly given carrots and ultimately discouraged from attaining that by various individuals. Regardless of who you know, if you do not fit the mould people will not help you. What is even worse, as I experienced, management and other teams, will give you alternatives, which lead you off down another path, with the hope that you will sit back and believe what is being said. Summers are not just busy, they are ridiculous. There are not enough staff to do the work; tensions increase, pressures increase; so if you don't cope well with pressure, I wouldn't suggest working here. Once winter hits all the teams who are not actively connected with the operation forget how awful the previous summer was and when (or if....) bonus hits , you'll get the "well dones" , people still forget and then the vast jumping of the ship takes place. Also it should be noted there are some teams that don't have a quiet periods and have a consistently high workload year round. Regardless of what is said team turnover is high across the business and as such continuity is poor. Quite often when people leave, the business will rush in other replacements and quite often drop people in the deep end, you either sink or swim. There are few perks and while staff travel is improving, it is not enough of a draw considering that the majority of other carriers will offer a number of free flights or other such perks which are reflective of length of service. easyJet has a faux flat structure, with middle management bulging at the seams! Having seen a number of seasons, I can say that lessons are rarely learnt. As with the recent television programme, it is easy to see how unprofessional the business can be and with the tagline "any advertising is good advertising", I can categorically say, this is not the case. Various areas of the business are negative in environment and this is reflective of the individuals employed in them. Experience is lacking due to lack of perks, overwork, poor remuneration, lack of encouragement for people to stay and consequently people departing. People rising up the ranks are quite often not best suited to the roles they've achieved. Leadership while some is strong, is offset by individuals as described. Often you loose key staff and the replacements do not have the same level of experience and individuals are not respectful of this. As already described, staff are not given the tools required to do the roles expected and this is often covered up by the "innovative" nature of the business. If you exceed or excel; the bar will be bought up to match that level, with very little recognition for performing extra tasks, or going "above and beyond". At first as an employee, I did feel the remuneration was fair, however the longer I spent in the business, the more I realised how poorly paid various areas of the business are, even with the "carrot" of bonus. The reflective take home while OK as a starting role, does not cut the mustard once you are settled. There is potential in the business, but sadly the negatives vastly outweigh the positives.

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-Competitive pay and benefits for Malta aviation industry. -Skilled colleagues and opportunities for technical learning.

Cons

-Serious reports of bullying, harassment, and neglect of staff mental health were escalated to top management, but rarely result in action. -The SUSO (Speak Up Speak Out) system does not work as advertised; staff complaints raised through SUSO are ignored or lead to retaliation, not resolution. -EasyJet’s “zero tolerance” policy on discrimination, bullying, and harassment is not upheld—investigations are slow, lack follow-through, and rarely result in change. -Evidence of disability discrimination at the highest levels has been presented; these concerns are dismissed or left unaddressed by senior management. -Employees who report problems or ask for reasonable adjustments face career setbacks and poor treatment. -Overall, morale is very low among those affected by discrimination or who have used internal reporting channels.

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