PLEASE READ BEFORE ACCEPTING POSITION - Sales Executive Zillow Employee Review

1.0
Dec 6, 2021
Recommend
CEO approval
Business outlook

Pros

Name Recognition, Decent benefits, That's all

Cons

I'm shocked the company has such a high rating. first and foremost, when being recruited they will lie to you. They mentioned to me that you get $150 towards your monthly expenses such as cell phone. Once I started that was a lie. You get nothing towards it. They also mentioned this being a salary position. It is a hourly position. Quotas are rising although the company faces a availability issue. Everything is sold out. Quota rises but you have nothing to sell. The company moves shady, so everyone you attempt to sell to absolutely hates zillow. Agents do not like the company because although the company has said they want to help agents, every single company move made seems like they are trying to get rid of agents. There is no such thing as a easy sale. You can hop on the phone with someone who is very interested, once you look at the area they are interested in, 99% of the time it is sold out and you get nothing. Churn and burn type of role. 100+ cold calls a day. Call center vibe. Mediocre training, 2 weeks of training then you are thrown to the wolves and expected to sell. THIS IS NOT A ROLE I WOULD TAKE AGAIN. This company is moving shady, lying to employees, laying large amounts of people off. It will be a mistake working here. Trust me. Weigh out all of your options.

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Zillow Response
4y
Hello, This is Travis Jensen, Director of Recruiting. Thanks for your feedback. We do have a very competitive sales team and we do take pride in hiring the best candidates for the role. I am sorry you had such an experience, we are taking steps to improve our recruiting process as candidate experience is our top priority and this is one of our core values. I appreciate you bringing this issue to our attention. --- Travis

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3.0
May 8, 2026
Recommend
CEO approval
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Pros

You can make good money here.

Cons

In sales, job can change often. For example: I was making good money and excelling because I am a relationship Sales person. Then they changed it to where you get the sale, and instead of being able to grow that account via that relationship you just broke into, you have to pass it to an account manager and go back to cold/robo calling. You "book" of business you recive to prospect from is a lottery. I received a book of prospects/accounts that most of the were low income, or senior living properties. They don't have a budget and have a line of renter on a waitlist. No way to convince them to spend money on advertising but you still have the same quota.

2
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Zillow Response
3w
Thank you for sharing such a detailed perspective. We understand that frequent changes to roles, account ownership and business priorities can have a real impact on relationship-building and the day-to-day experience in sales. We’re glad to hear compensation was a positive part of your time at Zillow, and we appreciate you being candid about where the model and structure felt frustrating. Feedback like yours helps us better understand how these changes are experienced across teams as the business evolves.
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