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      Zillow

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      Zillow reviews

      Churn and burn tactic - Sales Executive Zillow Employee Review

      2.0
      Mar 21, 2019
      Sales executive
      Recommend
      CEO approval
      Business outlook

      Pros

      Kitchen snacks and peoples reactions when you tell them you work for Zillow.

      Cons

      No job security. High turnover. If you miss your quota for 3 months you are fired no questions asked. Quota is $8,000 per month which is extremely difficult since majority of real estate agents have already been burned by the product you’re trying to sell. It’s an extremely difficult and expensive sale to make and very hard quota to hit. Managers play favorites and will give leads to sales executives they are close with. You are very replaceable. You think it’s going to be such a great experience when you get hired thinking you are working for one of the coolest companies out there until you realize you’re just another replaceable telemarketer. Almost every sales executive I spoke to was looking for a new job realizing they will get fired soon like the rest of them. Only about 1% of sales executives last for multiple years.

      avatar
      Zillow Response
      7y
      Thank you for taking the time to write your review. The Sales Executive role can be a challenging role and success within the role is performance-based. Much like any performance-based role, the Sales Executive position carries a quota designed to drive a compelling financial opportunity, allows us to evaluate our individual performances and aligns with our company goals. The continuous training, coaching, and support given by our leadership and training team are meant to support our sales professionals to maximize their professional opportunity. With “Do the Right Thing” being one of our core values at Zillow Group I am concerned about your comment around lead distribution and would welcome further conversation. Please email me at brandoni@zillowgroup.com or schedule a 1:1 if you have any more context around this or any additional feedback. You can also feel free to stop by my desk and pull me aside as well. Thanks again. Brandon Inouye Senior Director, Premier Agent Sales

      Explore other reviews about Zillow

      5.0
      May 2, 2026
      Anonymous intern
      Recommend
      CEO approval
      Business outlook

      Pros

      Very collaborative team, encouraging team members and managers. Great experience overall.

      Cons

      Because most people work remote, sometimes it can be hard to meet immediately to chat.

      avatar
      Zillow Response
      2w
      Thank you for sharing your experience as an intern at Zillow. We’re glad to hear that your team felt collaborative and supportive, and that your managers helped create a positive environment overall. We also appreciate your perspective on remote work and the challenges that can sometimes come with connecting quickly in a distributed environment. Feedback like yours helps us continue improving how teams stay connected through Cloud HQ.
      3.0
      May 8, 2026
      Senior account executive
      Recommend
      CEO approval
      Business outlook

      Pros

      You can make good money here.

      Cons

      In sales, job can change often. For example: I was making good money and excelling because I am a relationship Sales person. Then they changed it to where you get the sale, and instead of being able to grow that account via that relationship you just broke into, you have to pass it to an account manager and go back to cold/robo calling. You "book" of business you recive to prospect from is a lottery. I received a book of prospects/accounts that most of the were low income, or senior living properties. They don't have a budget and have a line of renter on a waitlist. No way to convince them to spend money on advertising but you still have the same quota.

      2
      avatar
      Zillow Response
      2w
      Thank you for sharing such a detailed perspective. We understand that frequent changes to roles, account ownership and business priorities can have a real impact on relationship-building and the day-to-day experience in sales. We’re glad to hear compensation was a positive part of your time at Zillow, and we appreciate you being candid about where the model and structure felt frustrating. Feedback like yours helps us better understand how these changes are experienced across teams as the business evolves.
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