Excellent Place to Work - Talent Acquisition Zendesk Employee Review

5.0
Feb 6, 2025
Recommend
CEO approval
Business outlook

Pros

Working at Zendesk is an incredible experience filled with collaboration, innovation, and meaningful impact. The company fosters a culture of autonomy and creativity, empowering employees to take ownership of their work while providing the support and resources needed to succeed. Leadership is transparent and approachable, genuinely valuing employee feedback and professional growth. The work-life balance is excellent, with flexible work arrangements and a strong emphasis on well-being. Additionally, the people at Zendesk are smart, passionate, and genuinely kind, making every day both challenging and rewarding. If you’re looking for a place where you can grow your career while contributing to a product that makes a difference, Zendesk is an outstanding choice.

Cons

Nothing that comes to mind.

Explore other reviews about Zendesk

5.0
May 4, 2026
Recommend
CEO approval
Business outlook

Pros

Great culture, good work life balance, excellent team mates, Everyone is focused on extremely bright solutions-oriented collaboration.

Cons

Many systems to learn, but this is true for any large company.

2.0
Jun 12, 2026
Recommend
CEO approval
Business outlook

Pros

The people you work directly with are nice and the unlimited PTO was nice, and everyone was very chill about you taking time off when you needed.

Cons

It used to be a pretty good place to work but then after Zendesk got acquired everything slowly got worse and worse culture-wise. There were also multiple layoffs and re-orgs that caused a lot of confusion and cognitive debt, all the while management was still expecting more productivity somehow???? With layoffs practically every year and veiled threats about having to use AI more (more how?! There was no direction), working there kind of felt like working with a gun to my head.

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