BDR experience - Business Development Representative (BDR) Zendesk Employee Review

3.0
May 27, 2024
Recommend
CEO approval
Business outlook

Pros

Get to work with true amazing professionals with a lot of experience that can help you grow your career. Great team managers and the people are nice to work with and collaborative. Basic PTO's allowance depends the country you're working from, Social connection budget to connect virtually Mental health wellbeing apps If there's an emergency going on in your life you can take 2 weeks paid off A lot of autonomy and great work life balance Great referral program 4 Fridays off a year once every quarter

Cons

Ever since the company went private they cut down 90% of the perks, very competitive vibe, used to have Fridays half days for recharge and changed to 4 Fridays off a year once every quarter compensation plan keeps changing by the minute makes it hard to hit quotas and almost feels like they don't want the xdr's to his their numbers and not much support In some regions with restrictions to data. You can only grow in the line of your work from bdr to AE and then team Manager . You can't cross to product or success as I was initialy told during my hiring process

Explore other reviews about Zendesk

5.0
May 4, 2026
Recommend
CEO approval
Business outlook

Pros

Great culture, good work life balance, excellent team mates, Everyone is focused on extremely bright solutions-oriented collaboration.

Cons

Many systems to learn, but this is true for any large company.

2.0
Jun 12, 2026
Recommend
CEO approval
Business outlook

Pros

The people you work directly with are nice and the unlimited PTO was nice, and everyone was very chill about you taking time off when you needed.

Cons

It used to be a pretty good place to work but then after Zendesk got acquired everything slowly got worse and worse culture-wise. There were also multiple layoffs and re-orgs that caused a lot of confusion and cognitive debt, all the while management was still expecting more productivity somehow???? With layoffs practically every year and veiled threats about having to use AI more (more how?! There was no direction), working there kind of felt like working with a gun to my head.

1
See reviews by: Helpful|Rating|Date|All