Great people, and great place to work and progress in - Senior Brand Designer Zendesk Employee Review

5.0
Jun 2, 2022
Recommend
CEO approval
Business outlook

Pros

• Amazing, kind, committed and talented people to work with • Great professional/personal balance (respect of timezone work hours, generous PTOs policy, Recharge Friday — 1 Friday off/month) • Remote first work setting (with offices available) • Great compensation (salary, collective insurance, public transports, options plans & bonus) • Will to be transparent on the strategy and roadmap, at the company, department and team levels • Support on personal development and immigration processes

Cons

• Creative Team culture still oriented on San Francisco Bay Area, even if real will and initiatives on getting a more inclusive workspace • Lack on tangible solutions to create more efficient teams connections (no teams/employees quarterly or yearly meetup in a Zendesk office so far)

Explore other reviews about Zendesk

5.0
May 4, 2026
Recommend
CEO approval
Business outlook

Pros

Great culture, good work life balance, excellent team mates, Everyone is focused on extremely bright solutions-oriented collaboration.

Cons

Many systems to learn, but this is true for any large company.

2.0
Jun 12, 2026
Recommend
CEO approval
Business outlook

Pros

The people you work directly with are nice and the unlimited PTO was nice, and everyone was very chill about you taking time off when you needed.

Cons

It used to be a pretty good place to work but then after Zendesk got acquired everything slowly got worse and worse culture-wise. There were also multiple layoffs and re-orgs that caused a lot of confusion and cognitive debt, all the while management was still expecting more productivity somehow???? With layoffs practically every year and veiled threats about having to use AI more (more how?! There was no direction), working there kind of felt like working with a gun to my head.

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