Just a Mess - Customer Service Representative Wipro Employee Review

1.0
May 3, 2022
Recommend
CEO approval
Business outlook

Pros

1) Allowed me to work from home for a year 2) Provided Company equipment to complete required work

Cons

1) Management constantly giving information that is no longer relevant the next day, especially pertaining to SLA agreements with Clients 2) HR is unreachable and provides no help for understanding Company Policies, It took them over a year for a background verification, just to fail it when they couldn't reach a reference that had passed away months ago 3) Promises of pay raises and bonuses, that eventually go to their Indian staff due to workflow distribution 4) Constant struggles with payroll on correct hourly wages, and several instances of checks arriving late early on in employment 5) I was expected to sit in a Zoom like environment, being bombarded with information through screenshare without availability to reference material until they expect you to do the job without assistance

Explore other reviews about Wipro

5.0
Dec 20, 2025
Recommend
CEO approval
Business outlook

Pros

Good company and growth opportunities

Cons

Lots of cuts due to contracting

1.0
May 27, 2026
Recommend
CEO approval
Business outlook

Pros

There are no pros to working for Wipro.

Cons

This company is a sh** show. There are too many managers and less and less people to do the actual work. They have people that negotiate contracts and then expect the company to make money. In reality, most of the time the contract is basically giving the house away. It is the employees that suffer. When the contracts go south, they cut more people. Those people are then screwed over. Be warned!! If your position ends on the 25th of the month, your health insurance also ends on the 25th of the month. Note that the premium you paid, is not pro-rated, justifying the end of coverage on the 25th. You still pay the usual premium, which should then have your coverage run through the end of the month. If they can destroy a person, they will. They want more and more and more from their employees. While they preach all this mental health, work life balance, it's a sham. They have no regard for the well being of the employee, which carries over to the employee's family.

1
See reviews by: Helpful|Rating|Date|All