Safe work environment, but management needs improvement - Retail Assistant WHSmith Employee Review

Thank you for your review. We are glad to hear that you enjoy working for your manager and that they are effective in communicating and issuing training. As for your comments around hours, we always try to make sure that these are scheduled in plenty of time for our employees. If you have any feedback around your rota we'd love for you to feedback to us and reach out.

Thank you for taking the time to share your experience and for your many years of service with WHSmith. We're pleased to hear your recognition of the resilience, loyalty, and commitment of our field teams. Our colleagues are at the heart of our business, and we appreciate the dedication they bring every day. We're sorry to learn that your experience of our culture and leadership did not meet your expectations. We understand that periods of organisational change can be challenging, and we recognise the impact this can have on colleagues. We take feedback about communication, leadership, and workplace culture seriously, as these are areas we continually strive to strengthen. At WHSmith, we are committed to creating an environment where colleagues feel supported, valued, and able to succeed. Reviews such as yours help us reflect on where we can continue to improve, and we appreciate you taking the time to share your perspective. We wish you every success in your future career.