WHSmith Reviews | Glassdoor.ca

WHSmith Reviews

Updated 19 Nov 2019

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2.7
30%
Recommend to a Friend
51%
Approve of CEO
WHSmith CEO Stephen Clarke
Stephen Clarke
174 Ratings
Pros
  • "Good breaks if you’re under 18 and staff discount(in 25 reviews)

  • "interesting work environment at the airport(in 21 reviews)

Cons
  • "Low pay but more so for the clerks who only receive minimum wage(in 48 reviews)

  • "Low pay ( for me it was just above minimum wage)(in 37 reviews)

More Pros and Cons
  1. "Sales assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Associate in Richmond Hill, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at WHSmith part-time for more than a year

    Pros

    Chilling , ok not bad

    Cons

    Boring nothing to do most of the time

    WHSmith2017-11-19
  2. "Made bearable by the other staff"

    StarStarStarStarStar
    Former Employee - Sales Assistant in Milton Keynes, England
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at WHSmith part-time for more than a year

    Pros

    Good position if you're starting out, helpful colleagues

    Cons

    Not much training, confusing promotions, outdated technology, lots of irritated customers - seem to use the shop out of necessity rather than want

    WHSmith2019-11-19
  3. "pretty good"

    StarStarStarStarStar
    • Career Opportunities
    Former Employee - Retail Assistant 

    I worked at WHSmith part-time for more than a year

    Pros

    friendly, mostly accommodating, good hours

    Cons

    pay, overtime at christmas, sometimes last minute changes

    WHSmith2019-11-19
  4. "Poor Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sunday Supervisor in Melton, England
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at WHSmith part-time for more than a year

    Pros

    Friendly Team Good Hours Learn good retail skills

    Cons

    Store manager was rude and too pushy Quiet a lot of the time so nothing to do They just care about sales and being the best store Only given one uniform shirt (got super gross by the end) Ruined my mental health due to too much pressure from management Poor pay

    Advice to Management

    Fix your stores, so unorganised

    WHSmith2019-11-11
  5. "Great company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Associate in Bradford, Yorkshire and the Humber, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at WHSmith full-time for more than 5 years

    Pros

    Good salary and working hours

    Cons

    Non that I can think of

    WHSmith2019-11-07
  6. "An okay job, but with no progression"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Assistant in Gloucester, England
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at WHSmith full-time for less than a year

    Pros

    Your coworkers will keep you sane.

    Cons

    Minimum wage, no training, no progression. Management are also very cliquey and will gang up on you if you try to speak up when you're treated badly.

    Advice to Management

    Don't be rude about my coworkers, I'm not going to agree with you and join in with your bullying

    WHSmith2019-11-07
  7. "Lack of appreciation"

    StarStarStarStarStar
    Current Employee - Duty Manager 

    I have been working at WHSmith part-time

    Pros

    Nice staff members in store

    Cons

    Pay Hours Going far beyond

    WHSmith2019-11-09
  8. "Good for development"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Stores Manager in Manchester, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at WHSmith full-time for more than 5 years

    Pros

    Rapid expension in travel industry, multiple formats

    Cons

    Can be a politics game

    WHSmith2019-10-21
  9. "good starter job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in London, England
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at WHSmith part-time for less than a year

    Pros

    pay should be decent now, good discount

    Cons

    management was not that great

    WHSmith2019-11-02
  10. "A good challenge"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Trading Controller in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at WHSmith full-time for more than 5 years

    Pros

    Challenging but rewarding company to work for

    Cons

    Highly political culture is an issue

    WHSmith2019-10-18
Found 691 reviews