WHSmith Reviews

Updated Sep 18, 2020

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3.0
37%
Recommend to a Friend
49%
Approve of CEO
WHSmith CEO Stephen Clarke
Stephen Clarke
208 Ratings
Pros
  • "20% staff discount and free chocolate in the staff room(in 28 reviews)

  • "Not to bad when its quiet at the airport(in 23 reviews)

Cons
  • "Boring, mindless jobs that only pay minimum wage(in 61 reviews)

  • "low pay so staff is not motivated(in 43 reviews)

More Pros and Cons
  1. "Sales assistant"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Associate in Richmond Hill, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at WHSmith part-time for more than a year

    Pros

    Chilling , ok not bad

    Cons

    Boring nothing to do most of the time

  2. "Long hours"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Team Leader 
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at WHSmith full-time

    Pros

    Nice people and interesting days.

    Cons

    Long hours and often short staffed.

    Continue reading

  3. "Good"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Assistant in Leicester, England
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at WHSmith full-time for more than 8 years

    Pros

    The store I work in feels like a family and lovely to have lots of regular customers, colleges are also lovely. The managers have always been flexible and have tried to help me fit hours in where I need them.

    Cons

    Minimum wage and alot of work expected for it.

  4. "Good for when I needed it"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Swindon, Wiltshire, South West England, England
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at WHSmith part-time for more than a year

    Pros

    Customer facing, evolving work environment, exciting

    Cons

    Limited space for furtherance, often a disconnect between what we were told to do and what the customers wanted.

  5. "Average experience"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Post Office Counter Clerk in Cardiff, Wales

    I worked at WHSmith part-time for less than a year

    Pros

    Worked variety of roles Good hours

    Cons

    Poor management motivation Lack of support

  6. "Plusses and minuses."

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Assistant in Welshpool, Wales

    I have been working at WHSmith part-time for more than 5 years

    Pros

    Happy staff and environment. Structured.

    Cons

    Senior and Head Office staff, don't make anything simple. No plans are accurate.

    Continue reading
  7. "Good part tim"

    5.0
    Former Employee - Sales Assistant in Twickenham, England

    I worked at WHSmith part-time

    Pros

    My manager was very helpful in getting me extra hours and arranging for me to have paid leave during exam season. I worked during sixth form, and it was ideal because it was not too stressful and has a nice working environment

    Cons

    Relatively low pay compared to similar job psitions

  8. "whsmith"

    3.0
    Current Employee - Sales Assistant 

    I have been working at WHSmith part-time

    Pros

    flexible shifts and good team

    Cons

    long hours and difficult customers

  9. "OK"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in London, England
    Recommends
    No Opinion of CEO

    I worked at WHSmith part-time for more than a year

    Pros

    NIce environment to work, quiet, pleasant

    Cons

    Management were unsupportive and unfriendly

  10. "Great place to work as a part time job"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Assistant in York, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at WHSmith part-time for more than a year

    Pros

    Friendly people, good flexibility on hours worked

    Cons

    Shops can be in a bit of a state of disrepair

Found 827 reviews