48% would recommend to a friend
Andrew Harrison
56% approve of CEO
41% positive business outlook
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Users say... "Staff friendly and welcoming to me" "Some colleagues are nice and helpful" "People were nice and easy to get on with" "Good working environment" "Good opportunities to train and take on more responsibility"
Users say... "Low pay for working in an M&S cafe owned by WH Smith (£7.66/hour)." "Short staffed because of poor management therefore you are expected to cover shifts with less than 12 hours notice" "The manager was rude and hypocritical" "Long hours and lack of support" "Minimum wage and a lot of understaffing; so people are often expected to work alone for long periods of time."
