Want hours? Sell Credit. - Seasonal Turned Sales Associate Victoria's Secret Employee Review

2.0
Apr 8, 2010
Recommend
CEO approval
Business outlook

Pros

-Bright Job Environment. -Gratis on bra's & beauty product was given. -Product is fun & girly. -Always something to do. -30% off on product. -Pep Rally's are a fun when new product is being brought out. -Management is flexible with sick (or call out) days. -Asking for time off wasn't too bad. They usually let you know right then if they could give you certain days off or not. -Feed back is awesome & they are sensitive to you if you are new to the store.

Cons

-Thee biggest downside of working at Victoria's Secret Stores, is the fact that the management (at least at my store in washington) would give you hours based on how many credit attempts you made, instead of how well you were personally doing in sales & customer experience. -As typical with most retail people can be rude & pushy, asking you to cater to their every need. -People often treat it as a dating service during store hours & even as a 1-900 # after store hours. - If you say your available 24 hrs, they will use you for literally 24 hrs. I've had shifts from 7:30 to 1:00-3:00 am because of the constant re-arranging of store signage & product. -On calls (which will be used at every store locations) are the hardest part of maintaining a personally life seperate from the store's needs. - Sizes do not go above a 40-DD. It is personally hard to tell a plus size women that we don't have her size, but carry an abundant amount of 28-AA. Makes customer satisfaction & experience so much harder. - It is a nessesity to learn every single product in the store (which is hard to do since they are so often changing & re-doing product) If you don't you know all of the product you won't have any success with Victoria's Secret stores.

Explore other reviews about Victoria's Secret

5.0
Aug 8, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great overall culture, I worked at corporate for 12 years and there were ups and downs but overall it was a great decision to work there! I had several amazing managers that were more like mentors. HR was pretty helpful with career development and helping. I was part of a reorg and the company actually set me up with a recruiter and did an amazing job finding me more than one role. If you have the chance work here, they care about development as well. The benefits are great! If you get the chance work here.

Cons

Had a couple of bad managers but majority were very good

2.0
Jul 3, 2026
Recommend
CEO approval
Business outlook

Pros

Discount, fun customers, good perks and products

Cons

Payroll varied dramatically week to week making it difficult to keep quality staff. We would hire part time associates to work 5-15 hours a week, which may not even get that much a week and then the very next week they would be asked to work full time hours due to floorsets, events, etc

See reviews by: Helpful|Rating|Date|All