VS Needs A Complete Overhaul - Sales and Support Generalist Victoria's Secret Employee Review

3.0
Apr 11, 2021
Recommend
CEO approval
Business outlook

Pros

Had fun with my team, and enjoyed the free and discounted gratis products I'd get every month.

Cons

Where do I begin? VS's designs and styles are way behind the times and unfashionable. I had so many customers complain that they feel unheard. Not enough inclusive sizing or skin tone shades. Not featuring more diverse models in ad campaigns. Corporate insists on sticking to outdated views and the brand suffers as a result, which means dissatisfied customers that take all their frustrations out on you, the lowly bra fitter. I worked here in college and it's a fine gig for the short term but the company ethics are questionable.

Explore other reviews about Victoria's Secret

5.0
Mar 29, 2026
Recommend
CEO approval
Business outlook

Pros

Friendly staff. Great benefits. Great pay.

Cons

Nothing negative to say here

1.0
Jun 18, 2026
Recommend
CEO approval
Business outlook

Pros

Have met some amazing coworkers. Brand itself is fun.

Cons

Sudden Return to Work mandate 3 days in NY or OH SIX years after COVID. Any current employees outside of those states are being let go if they don’t uproot their lives and relocate. Many employees in those states built their lives around what seemed to be a permanent remote flexibility arrangement (most companies went back in 23). When Hillary Super came on she even stated in one of her first Q&A’s on remote work that where people do their jobs wasn’t a big concern for her as long as we continued to drive the business forward. The business is doing the best it ever has in the last five years. Leadership reasoning for mandate is continuing to fall flat. Mandate came absolutely out of NOWHERE.

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