Good Retail Position (Depending on Store Location), Love the Brand Image - Anonymous employee Victoria's Secret Employee Review

4.0
Mar 17, 2010
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Very satisfied with the training, and the way the management communicated changes in policies and the expectations for floor, credit cards, sales, schedules, etc. The focus on team sales rather than individual commissions is also a plus. The company provides plenty of training cards and quick quizzes when you clock in on each shift, as well as training sessions that you attend, and the location where I worked was very organized. I also rarely had problems with scheduling; you were permitted to submit your availability, and it worked well with school or other commitments. It was overall a very pleasant environment. It helps if you love the product that you're selling, and I am a huge fan of the brand image.

Cons

I worked at a top-volume store location and had a great time, probably my favorite retail job (I've worked at a few other brands), but the experience varies greatly at other locations. Also, the temptation to spend is great because you're surrounded by product--just resist the urge! At the end of the day, you're still in customer service. Deal with the occasional difficult customer and focus on the positive ones. Also, retail is not for everybody. There is room to move up if you are willing to work the hours, really shine, and management favors you.

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5.0
Jun 12, 2026
Recommend
CEO approval
Business outlook

Pros

Environment in the DC, people, discount, job security

Cons

Slow moving technology, low vertical movement up due to job security

1.0
Jun 18, 2026
Recommend
CEO approval
Business outlook

Pros

Have met some amazing coworkers. Brand itself is fun.

Cons

Sudden Return to Work mandate 3 days in NY or OH SIX years after COVID. Any current employees outside of those states are being let go if they don’t uproot their lives and relocate. Many employees in those states built their lives around what seemed to be a permanent remote flexibility arrangement (most companies went back in 23). When Hillary Super came on she even stated in one of her first Q&A’s on remote work that where people do their jobs wasn’t a big concern for her as long as we continued to drive the business forward. The business is doing the best it ever has in the last five years. Leadership reasoning for mandate is continuing to fall flat. Mandate came absolutely out of NOWHERE.

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