Liverpool store has the worst management EVER - Sales and Support Generalist Victoria's Secret Employee Review

1.0
Jan 3, 2017
Recommend
CEO approval
Business outlook

Pros

Gratis A lot of hours

Cons

Management are extremely rude, leave you out, judge you, treat you differently to full-time employees. Never get praised as a generalist, only told you're doing wrong, it's almost like they just want to complain. Generalists don't get commission. A staff member got told she was 'selling too much' and to 'leave it to the sales people' however then get complains that we're not selling enough and that's the reason some have not been kept on. I have heard management talking negatively and badly about the seasonal staff as well as customers numerous times. I thought this was so wrong! When I was at work I felt really low, because it was like i was less worthy than other staff or management there.

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5.0
Jun 12, 2026
Recommend
CEO approval
Business outlook

Pros

Environment in the DC, people, discount, job security

Cons

Slow moving technology, low vertical movement up due to job security

2.0
Jul 3, 2026
Recommend
CEO approval
Business outlook

Pros

Discount, fun customers, good perks and products

Cons

Payroll varied dramatically week to week making it difficult to keep quality staff. We would hire part time associates to work 5-15 hours a week, which may not even get that much a week and then the very next week they would be asked to work full time hours due to floorsets, events, etc

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