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      Unilever

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      Unilever reviews

      Customer Service Analyst - Customer Service Analyst Unilever Employee Review

      3.0
      Mar 5, 2018
      Customer service analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Great office in Shelton, CT. , free ice cream, 2 days work from home, sit/stand desks, great benefits, great BRGs, great people to work with.

      Cons

      Very political. Hard to move up unless you have management supporting you. Stay away from the Drug team. Worst management ever. Team members are pitted against one another and encouraged to snitch about other team members' mistake and shortcomings (instead of helping them) to get better ratings. Terrible training.

      avatar
      Unilever Response
      8y
      Hi. Thank you for taking the time to review your previous role here at Unilever. We really do appreciate the feedback, especially around your colleagues and and the team environment. We'll pass all of your points on to the respective teams. We hope your current role is proving successful and wish you all the best.

      Explore other reviews about Unilever

      5.0
      Jan 22, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Love the people, great mentors, wonderful team members. Very welcoming office and great relationships. I love coming to work!

      Cons

      Under resourced and underpaid for the skills I bring to the table, which contributes to retention issues

      4.0
      Jun 19, 2026
      Associate procurement manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Great people, strong brands, and a lot of ownership. I’ve had opportunities to manage large spend portfolios, lead cross-functional projects, and work with teams across Supply Chain, Finance, Quality, and R&D. The company invests in development and provides exposure to senior leadership that can help accelerate your career.

      Cons

      Performance and rewards don’t always feel aligned. High performers can sometimes feel underappreciated, and career advancement can be slower than expected due to organizational complexity and internal politics. Decision-making can also take longer than it should because of the number of stakeholders involved.

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