Would not work there again for a million dollars - Prestige Consultant Ulta Beauty Employee Review

1.0
Aug 23, 2010
Recommend
CEO approval
Business outlook

Pros

- some of the co-workers are great people and are fun to be around - gratis, whenever you actually recieve it, is always good

Cons

-The Management are completely and utterly incompetent - When requesting for time off if it is one day short of 14 days notice you are given grief about it or actually black-mailed (true story) - The pay is terrible for the job and what they expect given I have worked other, higher-end places that pay much better - NO COMMISSION, yet there are sales goals? that's laughable - Managers are rude 90% of the time and will blow you off if you have to correct your schedule or need something of them - A lot of talking behind people's backs and A LOT of jealousy - Unfairness! Management stands around and chews the fat but when you do the same for a couple minutes you are immediately told to "disperse" - Nit-picking over stupid things like the wrong pair of shoes - The entire dress code is actually ridiculous given they sell Revlon and other mass cosmetics. - There are cameras in every inch of the store yet they still treat their employees like thieves when in reality, the customers are the ones doing ALL of the stealing - There is no communication between members of management. If you tell one person, it will never get back to the store manager or another manager. No matter how many times you remind them. - When you do a job well done you are never complimented, they focus on the negative only.

Explore other reviews about Ulta Beauty

5.0
Apr 8, 2026
Recommend
CEO approval
Business outlook

Pros

Everyone at my store is amazing, no drama

Cons

Heard other stores can be rough

3.0
Jun 15, 2026
Recommend
CEO approval
Business outlook

Pros

If you like helping people find skincare and makeup that suits them, it's a nice place to be--plus you get to take home some products for free every once in a while as gratis!

Cons

Your Ulta credit card is in danger of being heavily used--whoops! Also, even if you really know your stuff and are in the middle of speaking with customers, if they need someone at the register, they will replace you on the floor with a Prestige Beauty Advisor, which was always super disappointing. Especially if you've already established rapport with the guest and their cart is getting full. Also, customers have shared feeling racially profiled, being closely followed. Not cool. Something to keep in mind so you don't accidentally do that if you're part of the team.

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