Ulta Beauty Reviews | Glassdoor.ca

Ulta Beauty Reviews

Updated 19 August, 2018
3,761 reviews

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3.2
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Ulta Beauty CEO Mary Dillon
Mary Dillon
1,473 Ratings

3,761 Employee Reviews

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Pros
  • "Great benefits such as employee discount" (in 220 reviews)

  • "get a good discount on products/services" (in 61 reviews)

Cons
  • "Work life balance, holiday season" (in 129 reviews)

  • "Seems like its upper management vs employees" (in 156 reviews)

More Pros and Cons

  1. "Sales associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Amazing discount. It's great to play with make up and help women feel good about themselves. I loved getting a chance to try new products.

    Cons

    Nights and weekends, but that's expected with retail. There's a a lot of turnover so sometimes you need to work extra hard to make sure customers are taken care of

    Advice to Management

    Great place to work


  2. "Opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ulta Beauty part-time

    Pros

    Flexible schedule, a lot of career opportunities, employee discounts, gaining product knowledge and great relationships.

    Cons

    Can't really think of any that couldn't happen at like any job.

    Advice to Management

    Just making sure that everyone is getting accurate, proper training. A no brainer but it's the only thing that I see lacking. I've been with 3 Ulta stores.

  3. "Fun Times"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I have been working at Ulta Beauty full-time (More than 3 years)

    Pros

    Great Benefits, Employee Discounts, Fun Environment, Love Management

    Cons

    Bonuses not available for lower management


  4. "Ulta"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL (US)
    Current Employee - Anonymous Employee in Chicago, IL (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ulta Beauty full-time (More than 5 years)

    Pros

    Fun place to work with makeup

    Cons

    Hours and workload are high


  5. Helpful (1)

    "Favorite job ever"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Operations Manager in Midland, TX (US)
    Former Employee - Retail Operations Manager in Midland, TX (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Ulta Beauty full-time (More than a year)

    Pros

    Very professional and organized and fulfilling.

    Cons

    Inconsistent standards between stores (management issue)

    Advice to Management

    Hold all stores to the same integrity and have fun!


  6. "Retail Sales Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Ulta Beauty full-time

    Pros

    Great company to work for. Loved the upper management as well as my co workers. Truly a team environment. Everyone helps everyone.

    Cons

    Hours possibly ... but it is retail


  7. "Beauty advisor/task"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at Ulta Beauty part-time (More than 3 years)

    Pros

    Worked there for three years, starting before it first opened. I was fortunate to work with great managers and co-workers. Felt like family, very diverse and cohesive group of individuals.

    Cons

    None, I loved everything about the job.

  8. "Lead Beauty Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Ulta Beauty part-time

    Pros

    Great store, great environment, and great people. You will start to consider it a second home. and GRATIS

    Cons

    Promotion process is unfair, pay is not that great, and you are stagnant in your job. Don't train you to grow to get a higher poistion.

    Advice to Management

    Give your employees opportunities to get promotions, it is not about favoritism.


  9. Helpful (1)

    "General Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager in Columbus, OH (US)
    Current Employee - General Manager in Columbus, OH (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ulta Beauty full-time (Less than a year)

    Pros

    Truly amazing! Awesome support system. The quality of leaders are top notch so you are able to learn from peers, subordinates, and of course upper level.
    Every company has their listed core values and mission statement but Ulta lives and breathes them daily. Work life balance is great, never thought I would work a 5 day work week at 40 hours as a retail leader. Growth potential is amazing and role is challenging to keep you on your toes.
    Being new to the company, I’ve had so much support from district GMs to assist with training and making sure I had all I needed to succeed. I never expected so many leaders who have their own stores and goals to worry about be so helpful and genuine to helping others succeed. Seeing that showed me people here at Ulta love what they do and are passionate about following company values. GM role has a lot of different moving parts so I think it’s essential to have a strong background in management and leadership development.
    Gratis is great and helps to learn and promote products, so don’t freak out if you don’t know everything you’ll learn quick.
    Mary Dillon is very inspiring and its evident what positive impact she has had on Ultas culture.

    Cons

    None as of now
    My advice to those who have had anything less than exceptional experiences due to co workers, different types of management is to communicate those things. I know Ulta wants to know and help if they are associates not working within the values. If we don’t speak up, it can’t be resolved.

    Advice to Management

    Keep leading with in your values! Continue to have upper levels engage at the store level to adapt with times as you do now. It goes along way for employees who live and breathe the values- they talk about it all the time.


  10. "Blast from the past"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at Ulta Beauty full-time

    Pros

    Great discount. Reasonable hours for retail. Continuous growth opportunities

    Cons

    Relatively new company. Just incorporating tech and strategies many companies have used for years. Ridiculous approach to shrink yet management is held accountable.


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