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      USAA

      Engaged employer

      USAA reviews

      Changes - Claims Representative USAA Employee Review

      4.0
      Jul 30, 2025
      Claims representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Good place to work compared to other insurance carriers

      Cons

      Decreased bonuses Expect way more work and not enough time given for tasks

      Explore other reviews about USAA

      5.0
      Jun 8, 2026
      Software engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      50% off for lunch flexible working hour

      Cons

      too many office politics layoff

      5.0
      May 8, 2015
      Risk analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

      Cons

      Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

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