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      USAA

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      USAA reviews

      Bait and switch - Property Adjuster specialist USAA Employee Review

      3.0
      Jun 24, 2025
      Property adjuster specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Co-workers are great as we have to support each other due to no support from management.

      Cons

      Training is non-existent, I was hired to be a deployed CAT adjuster and ended up being a desk adjuster most of the time. They have unrealistic expectations of employees.

      Explore other reviews about USAA

      5.0
      Jun 26, 2026
      Manager, contact center
      Recommend
      CEO approval
      Business outlook

      Pros

      Pay is sufficient and above Average

      Cons

      Upward movement is based on who you know

      5.0
      May 8, 2015
      Risk analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

      Cons

      Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

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