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      USAA

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      USAA reviews

      Not what they used to be - Mortgage Underwriter USAA Employee Review

      2.0
      Jun 24, 2025
      Mortgage underwriter
      Recommend
      CEO approval
      Business outlook

      Pros

      Employee benefits are better than most local competition Large employer in the community leads to discounts/perks locally Nice facilities and campus

      Cons

      Company culture has changed dramatically in the last 7 years Profits over People philosophy is rampant Employees are easily replaced and loyalty is absent from the top

      Explore other reviews about USAA

      5.0
      Jun 8, 2026
      Software engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      50% off for lunch flexible working hour

      Cons

      too many office politics layoff

      5.0
      May 8, 2015
      Risk analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

      Cons

      Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

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