3.0
Jan 8, 2025
Current employee, more than 5 years
Plano, TX
Recommend
CEO approval
Business outlook
Pros
Good colleagues, Generous PTO though meting it out is muddled, Benefits are good but were better in the past. Salary is good assuming the bonus for the year is good. not a bad place to work, used to be better
Cons
Moving to a more MBA/metrics driven and micro-managed company, so not much different than any other company. Had been moving to a "release when ready" with small updates but has recently moved to a massive update every two weeks cadence. Any bug released to production will involve more hours in meetings, forms, and scrutiny than the time involved to make a fix. Selecting a new CEO with no military experience is a missed chance to regain some of USAA's prestige and reputation.