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      USAA

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      USAA reviews

      Great Place To Work Depending on Job - Member Service Representative USAA Employee Review

      4.0
      Nov 8, 2024
      Member service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      I definitely enjoyed this place a lot. They had great benefits. Wonderful people and an overall happy atmosphere.

      Cons

      The members there can be absolutely terrible and there is no recourse to get through it.

      Explore other reviews about USAA

      5.0
      Jun 8, 2026
      Software engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      50% off for lunch flexible working hour

      Cons

      too many office politics layoff

      5.0
      May 8, 2015
      Risk analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

      Cons

      Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

      297
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