Great Place to Work - Licensed P & C Agent USAA Employee Review

4.0
Apr 4, 2011
Recommend
CEO approval
Business outlook

Pros

Great Benefits; on site child care, onsite health care; on site food service; financial products and insurance is available to employees. Performance rewarded.

Cons

Call center work, Can be high stress work enviroment. Call assesments can be subjective. Part of performance ratings are based on "up sales" to members.

Explore other reviews about USAA

5.0
Apr 13, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The pay, Benefits, and Culture were the best

Cons

Micromanaging supervisor, depending on who your supervisor is.

2
5.0
May 8, 2015
Recommend
CEO approval
Business outlook

Pros

Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

Cons

Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

297
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