Horrible Company, Don’t make this mistake! - Senior Insurance Specialist USAA Employee Review

They will tell you they care about you, until you become an employee. Then you’ll realize they don’t actually care. They just need a seat warmer. You’ll just be a number and easily expendable, too. They also do not have the IT support especially for remote workers. They track everything and then hold the wait time against you, when they can’t provide the IT support & resources necessary to get help in a timely manner. They say they know there is an issue with getting IT support but there is little to no improvement on the frontline.