Sad to see an Icon fallen so far - Information Analyst USAA Employee Review

2.0
Mar 24, 2024
Recommend
CEO approval
Business outlook

Pros

Some of the most amazing individual contributors I've had the pleasure of working with.

Cons

Employee Satification is in the 30's, Benefits were crushed over the last 3 years, VIA is a joke, Cigna is a mess, Quiet Layoffs constantly, Meets Expectations is the new Exceeds, PIPs Galore. Zero backfills. Toxic Leadership who has zero interest in you or your personal progress.

Explore other reviews about USAA

5.0
Apr 13, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The pay, Benefits, and Culture were the best

Cons

Micromanaging supervisor, depending on who your supervisor is.

2
5.0
May 8, 2015
Recommend
CEO approval
Business outlook

Pros

Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

Cons

Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

297
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