working for usaa - Survivor Relations Representative USAA Employee Review

Great mission; great compensation; strong people and technology

Can be meeting intensive & bureaucratic in some areas

Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.